Solutions Engineer

Keepit • Dallas, TX

11d • Hybrid

About The Position

As a Solutions Engineer, you will work with a global team in SaaS data protection, helping shape the product and guiding customers through data protection and cyber threat recovery strategies. The role includes delivering product presentations and demonstrations, managing Proofs of Concept, providing technical pre-sales support and consultation, and partnering with sales to win customers and partners. You will also maintain Salesforce documentation, support lead-generation activities, collaborate with customers and partners to develop technical solutions, and share customer feedback with Product Management.

The position is based in or near Dallas and requires travel 30–50% of the time. Keepit describes the role as a hybrid work arrangement.

Requirements

• Have 3–5 years of proven experience in sales engineering or technical sales; pre-sales experience is a plus.
• Be based in or near Dallas.
• Be willing to travel 30–50% of the time.
• Be proficient in Microsoft O365, including Exchange, OneDrive, Groups, Teams, SharePoint, and Dynamics.
• Have a strong understanding of Microsoft Azure, including Power PI, Power Apps, DevOps, and Power BI.
• Be able to work independently in a fast-paced environment as a motivated self-starter.
• Have strong time-management skills and excellent analytical and problem-solving capabilities.
• Be able to manage multiple decision-makers to drive proposal outcomes.
• Be able to build and maintain positive relationships with customers and colleagues.

Nice To Haves

• Familiarity with OEM, Channel, and Vendor ecosystems.
• Familiarity with other cloud-based SaaS applications.
• Knowledge of MEDDIC or MEDPICC methodologies.

Responsibilities

• Deliver engaging presentations and product demonstrations virtually and in person.
• Manage and implement Proofs of Concepts (POCs) to ensure successful technical closure.
• Maintain Salesforce cadence and meticulous documentation.
• Support lead-generation initiatives, including events, webinars, and user groups.
• Collaborate with customers and partners to translate business objectives into technical solutions.
• Provide independent technical consultation to Keepit customers on data protection.
• Partner with the sales team to secure new clients and partners.
• Offer pre-sales support to customers evaluating Keepit's backup solution.
• Work with Product Management to relay customer feedback and insights.

Benefits

• Generous medical, dental, and vision coverage for you and your family.
• 401(k) with employer match.
• Flexible time-off policy.
• Home internet reimbursement.
• Hybrid work arrangement.
• Flexible spending account.
• A centrally located office stocked with beverages and snacks.
• An exciting growth journey supported by colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed