Solutions Engineer

Allium

10d • Remote

About The Position

The Solutions Engineer at Allium.so works closely with customers to ensure they get the most value from the entire Allium platform. This role is technical, customer-facing, and involves designing custom solutions to meet specific blockchain data needs.

Requirements

• 2-5 years experience in a similar role.
• A Bachelor's degree in Computer Science, Data Science, Engineering, or a related field, with a Master's degree preferred.
• Strong proficiency in programming languages like Python, SQL, and JavaScript, and experience with data analytics tools.
• 2-5 years of experience in data engineering, data analytics, or similar, with a track record of designing customer solutions.
• Excellent communication and interpersonal skills, problem-solving abilities, and project management skills to handle multiple customer projects.
• A solid understanding of blockchain technology and its data structures, with knowledge of data security and privacy best practices as a plus.

Nice To Haves

• A solid understanding of blockchain technology and its data structures, with knowledge of data security and privacy best practices as a plus.

Responsibilities

• Engage with customers to understand their blockchain data requirements and provide expert guidance on using Allium.so's platform.
• Design and implement tailored data analytics solutions, such as dashboards for transaction trends or custom reports for blockchain metrics.
• Offer ongoing technical support, troubleshooting issues to ensure smooth platform usage.
• Gather customer feedback to inform product improvements and work with product and engineering teams to prioritize new features.
• Create and maintain documentation for customer implementations to support future operations.

Benefits

• Medical, Dental, Vision, Life and AD&D insurance - US folks get 100% coverage for Gold plans, 80% for dependents
• Ownership - Meaningful early-stage equity. Every full-time employee receives a stock option grant so you can share directly in Allium's upside
• Time off - Flexible, trust-based paid time off. We encourage people to take the rest they need. In every country we hire, our policies meet or exceed local statutory vacation requirements
• Retirement - Company sponsored 401(k) plan in US so you can save pre-tax for the long term

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level