Solutions Engineer

QVC • West Chester, PA

1d • Onsite

About The Position

The Solutions Engineer supports QVC's Broadcast and Media teams by designing, maintaining, and improving the technology platforms that support their work. This is a project-based role that partners closely with engineers, operations, IT, production stakeholders, and vendors to solve technical challenges and prototype new technologies.

Requirements

• 3–5 years of experience in a corporate or broadcast IT environment supporting servers, applications, and multi-tiered technical systems.
• Expertise in network administration, Windows server administration, and troubleshooting complex infrastructure issues.
• Knowledge of firewalls, system monitoring tools, SQL databases, virtualization platforms, and security administration.
• The ability to analyze technical issues, perform root cause analysis, and respond quickly during live broadcast situations.
• A bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent relevant experience; certifications such as CCNA, CCNP, Microsoft, or VMware.

Responsibilities

• Lead project-based engineering work across broadcast and media systems, helping design, support, optimize, and implement solutions across existing and emerging infrastructure.
• Evaluate, test, and prototype new technologies to support future-state workflows, improve scalability, and strengthen operational resilience.
• Partner with stakeholders, vendors, Procurement, and Legal to clarify requirements, assess solutions, and support RFP/RFI processes.
• Monitor system capacity, usage, and performance, making recommendations to improve reliability, redundancy, uptime, and long-term supportability.
• Provide technical support and troubleshooting for live production and development environments, including escalated issues and critical broadcast incidents.
• Install, configure, and maintain servers, operating systems, networking devices, and vendor-specific broadcast/media software.
• Support core broadcast technologies including video routers, audio mixers, cameras, intercom, playout/automation, and media systems.
• Develop standards, procedures, security settings, and system documentation while contributing to continuous improvement initiatives.

Benefits

• competitive compensation
• paid time off
• an employee assistance program
• parental leave
• paid volunteer hours
• amazing company discounts
• health care benefits starting on day 1
• 401(k)
• tuition reimbursement benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level