Solutions Engineer

NORSAT INTERNATIONAL INC • Richmond, BC

14d • CA$40,000 - CA$50,000 • Onsite

About The Position

The Solutions Engineer collaborates with sales and engineering teams to design and support tailored technical solutions that address customer needs. This role focuses on developing technical documentation, coordinating product information, and supporting smooth execution of customer-facing projects.

Requirements

• Bachelor’s degree in Electrical, Electronics, or Mechatronics Engineering
• 1–3 years of relevant experience in technical support, applications engineering, or similar roles
• Knowledge of RF or communication systems is considered an asset
• Strong written and verbal communication skills in English; additional languages are an asset
• Familiarity with business or engineering systems (e.g., CRM, ERP, or data tools) is beneficial
• Strong organizational skills and attention to detail

Nice To Haves

• Knowledge of RF or communication systems is considered an asset
• Additional languages are an asset
• Familiarity with business or engineering systems (e.g., CRM, ERP, or data tools) is beneficial

Responsibilities

• Work with engineering teams and external vendors to support development of RF component and satellite-based solutions
• Prepare and maintain clear technical documentation, including specifications and solution summaries
• Manage product data, part numbers, and related records within internal systems
• Support component sourcing and evaluation activities
• Contribute to the creation and maintenance of product datasheets and technical materials
• Maintain and organize documentation across PLM, CRM, and ERP systems
• Assist with reporting and dashboards using tools such as Power BI
• Coordinate communication between sales, engineering, and operations teams
• Support documentation for product releases and customer deliverables
• Assist with workflow coordination across technical and commercial functions

Benefits

• Paid vacation days
• 5 paid sick days
• 100% paid by employer comprehensive health benefits package including medical, dental, life & more (coverage varies)
• RRSP program
• Up to an annual maximum of $2,000 per year professional development fund for designations and accreditations
• 100% reimbursed for job-related training
• On-going training available
• Flexible hours of work based on position
• Employee Referral Program
• Employee Award Program
• On-site and street parking
• Bus stop right in front of the office (bus 405, 410, 416)
• Leisure areas in the office (ping pong table, foosball, Wii, tabletop games, card games)
• Employee events & initiatives: company BBQs, field trips, annual summer event, free snacks events, lunchroom has free flow of coffees & teas

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level