Solutions Engineer

SUR-SEAL LLC • Green Township, OH

6d • Onsite

About The Position

Work closely with Outside Sales, Customers, and Estimators to understand the requirements for new opportunities and provide solutions related to materials, process, and product design. Specify materials to be sourced per print specifications, application requirements, or physical samples and leverage material equivalents and alternatives that give the organization a competitive advantage. Create or modify 2D/3D models in Solid Edge/Solid Works to provide solutions to customers and win opportunities. Work cross-functionally to facilitate solution development and drive cost out of products and processes. Become the subject matter expert of unique Sur-Seal materials to assist estimators/sales in new opportunities. Work with key suppliers to understand relevant product lines and new technology being offered that will create new opportunities with customers. Plan and execute “Lunch and Learns” for key customers to drive new opportunities. Provide technical solutions to help solve external and internal customer pain points in design, quality, and production. Prepare and review prototypes prior to sending them to customers. Work on multiple projects and solutions engineering requests simultaneously. Must be willing to travel to customers/suppliers. Complete all other duties as assigned by management.

Requirements

• BS degree in Engineering
• Experience interacting with OEM customers and building relationships both internally and externally
• Experience reviewing and creating technical drawings in CAD software preferably Solid Works or Solid Edge
• Possess strong critical thinking and problem-solving skills
• Proficiency with Microsoft Office products
• Experience with ERP systems, Epicor preferred
• Communicating effectively and professionally with all levels of the organization
• Perform advanced calculations related to material yields, labor rates, and gross margin and apply those calculations to if/then scenarios to determine the best course of action on new and existing opportunities
• Define problems, collect data, establish facts, and draw valid conclusions
• Possesses high degree of problem solving and critical thinking skills

Responsibilities

• Work closely with Outside Sales, Customers, and Estimators to understand the requirements for new opportunities and provide solutions related to materials, process, and product design
• Specify materials to be sourced per print specifications, application requirements, or physical samples and leverage material equivalents and alternatives that give the organization a competitive advantage
• Create or modify 2D/3D models in Solid Edge/Solid Works to provide solutions to customers and win opportunities
• Work cross-functionally to facilitate solution development and drive cost out of products and processes
• Become the subject matter expert of unique Sur-Seal materials to assist estimators/sales in new opportunities
• Work with key suppliers to understand relevant product lines and new technology being offered that will create new opportunities with customers
• Plan and execute “Lunch and Learns” for key customers to drive new opportunities
• Provide technical solutions to help solve external and internal customer pain points in design, quality, and production
• Prepare and review prototypes prior to sending them to customers
• Work on multiple projects and solutions engineering requests simultaneously
• Must be willing to travel to customers/suppliers
• Complete all other duties as assigned by management

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level