Georgia SLED Solutions Engineer

Cisco • Atlanta, GA

2d • $209,100 - $275,100 • Hybrid

About The Position

The Solutions Engineer is a technical sales professional responsible for the Cisco brand with customers and partners. They provide technical solutions to address customer and partner business needs, collaborating with the account team and connected sales teams on the customer plan to ensure customer success. The role serves as an authority or trusted technical advisor by the account team and customer/partner.

Key responsibilities include specialization and focus on Cisco's portfolio, increasing penetration via cross/up-selling, and displacing competition. The role owns the technical relationship with customers/partners, leads engagements with IT decision-makers, and is knowledgeable of the customer environment and market. They are the primary technical sales doer, translating customer/partner business needs into technical requirements. The role is involved in customer strategic planning and provides active feedback to Business Entities (BEs) and sales teams on strategic customer needs, market opportunities, and competitive tactics.

In the typical sales cycle, the Solutions Engineer leads the technical sales process, designs and presents relevant solutions based on identified requirements, leads virtual support teams, and leverages tools and resources. Success is measured by increased revenue through closed opportunities, displacing competitors, and increasing net new customers quarterly.

Requirements

• 7+ years of hands-on experience designing, operating, or selling enterprise IT infrastructure
• CCNP-level certification or equivalent, or the ability to earn it within 12 months of joining
• Validated ability to explain sophisticated technology to both technical and business audiences
• Based in the Dallas–Fort Worth area.
• Most customer meetings are local, with occasional travel elsewhere in Texas and out of state.

Nice To Haves

• Pre-sales solutions engineering experience, or experience owning technology decisions on the customer side
• CCIE or equivalent expert-level certification
• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field
• Hands-on experience across more than one architecture (networking, security, data center, observability, teamwork)
• Experience working with channel partners and a consultative approach to solving customer problems
• Acute ownership: you take accountability for your customers, your territory, and your results

Responsibilities

• Develops multi-year strategic plans for customers, integrating Cisco’s portfolio
• Deepens expertise of Cisco's portfolio by integrating extensive domain knowledge with cross-architectural solutions
• Shapes senior executives' technical strategy
• Integrates customer’s business objectives and industry knowledge to develop comprehensive cross-architecture solutions
• Shapes strategic cross-architecture frameworks for customers
• Leads the strategy and planning of demand generation and enablement initiatives
• Identifies latent customer needs and showcases cross-architecture solutions
• Leads demonstrations that emphasize how Cisco solutions can drive business outcomes
• Applies advanced competitive intelligence to differentiate Cisco solutions
• Mobilizes a broad network of stakeholders to drive entrepreneurial commonalities and optimize customer relationships
• Directs SE virtual and extended sales teams toward continuous improvement and coordinates educational programs
• Demonstrates agility by adjusting strategies in response to significant disruptions
• Owns technical relationship with customer(s)/partner(s)
• Translates customer/partner business need into technical requirements
• Designs and presents relevant solution based on technical and business requirements identified by the customer or partner
• Leads virtual support team of sales resources
• Leverages relevant tools and resources to support a deal

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year (non-exempt employees)
• flexible vacation time off program (exempt employees)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• annual bonuses (for non-sales roles)
• performance-based incentive pay (for sales roles)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior