The Solutions Engineer is a strategic, customer-facing technical resource who partners closely with the broader Sales team to drive complex, multi-service deals across corporate, law firms, and educational customers. This role starts with a strong sales mentality and approach, paired with solid technical expertise, executive presence, and commercial acumen. The Solutions Engineer leads technical discovery, builds strong connections and rapport with prospective clients, and recommends solutions and solution architectures tailored to the needs of a highly diverse customer base. They deliver compelling, business-focused product demonstrations and presentations to decision-makers. This can range from leading a highly technical demo and solution design discussion with a CIO at a mid-market enterprise, to presenting accessible software options to a smaller TTO or emerging company in a separate engagement. In addition, this individual acts as a formal representative of Product Management in both client-facing and internal discussions, clearly and confidently articulating product vision, roadmap themes, and upcoming capabilities. They maintain an authoritative understanding of the product roadmap to accurately position future developments and ensure transparent expectation-setting with prospective customers and commercial teams. As a key player between the field and Product Management, the Solutions Engineer systematically captures client needs, competitive insights, and market trends, and communicates this feedback in a structured and actionable manner. This individual understands the roles of administrators, paralegals, and other practitioners, and are conversant not only in Dennemeyer solutions, but also in complementary and adjacent solutions within the broader ecosystem.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed