Senior Solutions Engineer [Vancouver]

Taurus SA • Vancouver, BC

6d • Hybrid

About The Position

Taurus, a global leader in digital asset infrastructure, is seeking talented Solutions Engineers (SREs) to build its Solutions Engineering team in Vancouver. Founded in April 2018, Taurus provides enterprise-grade solutions for issuing, custody, and trading digital assets. The company is trusted by financial institutions and operates TDX, a marketplace for private assets and tokenized securities. This role offers an entrepreneurial challenge in the digital asset industry, with opportunities to make a significant impact.

Requirements

• 4-5 years of hands-on experience in deploying, integrating, and maintaining products in complex environments and organizations.
• 2-5 years of experience in software development.
• Experience in a client-facing role with strong written and verbal communication skills.
• Experience maintaining high availability in remote production environments.
• Familiarity working with VDIs and virtualization technologies.
• Proven experience in various DevOps build and testing processes, release management, and product lifecycle management.
• Strong knowledge of modern DevOps tooling (Linux, Kubernetes, RedHat Openshift, Docker, Ansible, Terraform, Python, GoLang YAML, Bash/shell scripting).
• Experience maintaining production environments in a managed service or SaaS environment.
• Eager to learn, highly focused on the target, and team results-oriented.
• Must be located in Vancouver or surrounding cities.

Nice To Haves

• Experience in financial services is a plus.
• Experience with additional programming languages (Java, Python, Rust, Javascript, etc.).
• Knowledge/experience with relational databases.
• Experience with service management/support tools (Jira Service Management, Zendesk or similar).

Responsibilities

• Run the managed services production environment by taking a holistic view of system health and defining, developing, and deploying necessary telemetry.
• Work with customers to ensure a great experience during the deployment and integration of Taurus software.
• Improve reliability and operability by designing appropriate metrics and adding improvements directly to the Taurus product codebase.
• Provide ongoing support for existing environments, including incident management, code upgrades, health checks, and optimization projects.
• Assist partner support organizations with break/fix assistance in severe escalation situations.
• Advise clients on API best practices when creating necessary middleware during integration.
• Work closely with engineering teams to quickly resolve client issues and drive customer satisfaction.

Benefits

• Competitive compensation package
• Base salary: CAD 130,000 – 160,000, commensurate with experience
• RRSP matching program
• Comprehensive group benefits plan
• Hybrid work model with flexibility to work remotely
• High-impact, autonomous role within a lean and fast-moving fintech organization
• Work at the cutting edge of digital assets and finance
• Collaborate with world-class engineers and security experts
• Significant growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed