Solutions Engineer - Machine Vision

Peak Technologies • Chesterland, OH

5d

About The Position

Responsible for developing and managing complex projects across multiple locations. Thriving in a results-driven environment, this role collaborates closely with the sales team to develop winning technology strategies, design solutions, and promote our portfolio of services. Transitioning to a Specialist and Post-Sales focus, the Senior Solutions Engineer delivers technical presentations, provides support, and executes billable services, ensuring exceptional customer satisfaction. Strong project management skills, customer-centricity, and adaptability are key for success in this role. Join us and drive innovation in technology solutions.

Requirements

• Technical four-year degree, or experience in lieu of degree.
• Time management and ability to meet deadlines.
• Strong organizational skills and ability to multitask.
• Problem-solving and decision making.
• Proactivity and self-direction.
• Demonstrated proficiency in Microsoft Suite, specifically Outlook, Word, Excel, and Teams.
• Ability to take accountability and responsibility for business target delivery and decision making.
• Ability to read and interpret documents, procedure manuals, and various correspondence.
• Ability to speak effectively, both individually and before groups.

Nice To Haves

• Additional primary company languages include Spanish, French, and Dutch.

Responsibilities

• Develop and manage complex projects across multiple locations.
• Collaborate closely with the sales team to develop winning technology strategies, design solutions, and promote the company's portfolio of services.
• Deliver technical presentations.
• Provide technical support.
• Execute billable services.
• Ensure exceptional customer satisfaction.
• Interact successfully and positively in a participatory climate, working collaboratively with customers, sales, and internal teams.
• Be a problem solver, providing recommendations and options to help solve problems.
• Execute based on established processes or create new processes.
• Demonstrate active listening skills.
• Be curious and ask questions to dive deeper into customer needs.
• Be hypersensitive to details when composing, processing, and proofing information and data.
• Manage multiple complex projects, customers, and interruptions with ease.
• Complete ownership of time and task management.
• Gather and summarize data.
• Relate and communicate effectively with an array of personalities and cultures.
• Work effectively and efficiently under pressure and stress while maintaining a calm, professional demeanor.
• Delegate work on large projects to other project resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree