Solutions Engineer III

PDI Technologies • Alpharetta, GA

10d

About The Position

At PDI Technologies, the Solutions Engineer III supports convenience retail and petroleum brands with technology solutions. This role works with sales and product teams to understand client needs and design scalable, customer-focused point-of-sale (POS) solutions that support clients’ operational and business objectives. It serves as a technical advisor during pre-sales, translating customer requirements into solution blueprints and supporting sales conversations with technical expertise.

The role leads tailored product demonstrations and technical presentations, and contributes to or leads technical responses to RFPs, RFIs, and proposals. It tracks industry trends, competitive offerings, and emerging payment and POS technologies to inform solution strategy. The position also partners with Product Management, Implementation, and Customer Support to confirm feasibility and support smooth post-sales transitions, while engaging customers onsite and virtually for discovery, feedback, and solution architecture.

Requirements

• 5–8 years of experience in Solutions Engineering, Sales Engineering, or a technical pre-sales role in the fintech, POS, or payment processing industry.
• Proficiency with POS systems, payment processing flows, API integrations, and enterprise solution design.
• Excellent written and verbal communication skills, including the ability to explain technical topics to diverse audiences.
• Strong project coordination and problem-solving skills.
• Ability to prepare and deliver high-impact technical presentations and demonstrations.
• Experience with CRM tools such as Salesforce, demo environments, and proposal platforms.

Nice To Haves

• Certification in pre-sales methodologies or POS systems, such as Certified Solutions Engineer, PMP, or ITIL.

Responsibilities

• Work with sales and product teams to identify client needs and design scalable, customer-centric POS solutions.
• Deliver advanced product demonstrations and technical presentations tailored to customer use cases.
• Participate in and lead technical responses to RFPs, RFIs, and customer proposals.
• Monitor industry trends, competitive offerings, and emerging technologies in the payments and POS ecosystem, and share insights to guide solution strategy.
• Advise the Sales team, translate customer requirements into detailed solution blueprints, and support sales discussions with technical expertise.
• Collaborate with Product Management, Implementation, and Customer Support to ensure solution feasibility and smooth post-sales transitions.
• Engage customers onsite and virtually to gather feedback, facilitate discovery workshops, and guide solution architecture.

Benefits

• Competitive salary and market-competitive benefits.
• Quarterly perks program.
• Ample time off and, where appropriate, hybrid working arrangements.
• Continuous learning, professional certifications, and leadership development opportunities.
• Supportive, diverse, and inclusive global culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed