Solutions Engineer II

Akamai • Cambridge, MA

36d • $100,700 - $181,300 • Hybrid

About The Position

Would you enjoy working on a wide range of technical challenges for our customers? Are you passionate about cutting edge technology and what it can do for customers? Join our NA Pre-Sales Team! Become part of a team of skilled Internet technologists collaborating with leading global enterprises on innovative, next-generation initiatives. Engage directly with Fortune 100 companies to deliver exceptional experiences while preparing them for the future of Agentic Commerce. Partner with the best. In this role, you will be the customers' trusted advisor and technical expert. Collaborating with sales partners, you'll facilitate product adoption and account growth with a winning mindset for Akamai and our customers.

Requirements

• 5yrs experience and a Bachelors Degree in Computer Science, MIS, Engineering, or another related field
• Demonstrate understanding of the internet, including but not limited to technologies like DNS, HTTP(S), APIs
• Have experience or an interest in working with CDN architecture, Cybersecurity, AI, SEO, and Dev Ops
• Have excellent written, verbal and presentation skills including communicating complex technical content to a range of audiences.
• Work fluidly within account teams, but also cross-functionally across organizations, such as Sales, Services, and Product Management.

Responsibilities

• Creating sales opportunities by managing the pre-sales technical process and demonstrating Akamai's technology to customers.
• Managing the technical proposal process and ensuring all technical information and recommendations addressing customer requirements are accurate.
• Turning customer goals into scalable, secure, and high-performance architectures, driving successful deployments and industry-leading best practices.
• Leading sales activities such as Technical Demos, Customer Analysis Reports (CAR's) and Proof of Concepts (POC's).
• Maximizing customer satisfaction, retention, and growth based on the customer's needs and business requirements.
• Guiding customers through design and validation using Akamai's portfolio: Web Application Firewall, API security, Bot Management and Zero Trust solutions.
• Demonstrating how Akamai solutions integrate with AI-driven workflows, automation frameworks, and modern DevOps tool chains.
• Advising customers on safe and efficient adoption of AI-powered features within Akamai's platform.

Benefits

• We support your health, well-being, finances, and life beyond work.
• FlexBase program supports employees to do their best work.
• We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
• healthcare
• 401K savings plan
• company holidays
• vacation (in the form of PTO)
• sick time
• family friendly benefits including parental leave
• employee assistance program including a focus on mental and financial wellness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level