Solutions Engineer II, Healthcare
About The Position
CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. As a Solutions Engineer, you will be responsible for ensuring our customers successfully integrate with the CLEAR1 platform, with a focus on our Healthcare vertical. You will work across the Growth, Product, and Engineering teams to develop a deep understanding of the problems our customers are facing and influence how we’re building our platform for scale. We’re looking for a candidate with an excellent technical background who is looking to have a direct impact on customer and developer experiences.
Requirements
- 3-5+ years of experience in a sales engineering, solution engineering, or solution consulting role
- 2+ years domain experience in the health systems or healthtech domains
- Bachelor or Master engineering degree in CS/CE/IE/EE/ME or equivalent experience in a software development or technical sales role
- Excellent development experience with one or more full-stack technologies, including web or mobile front-end and supporting back-end(s)
- Demonstrable understanding of the full SDLC, common application architecture patterns, and experience with developer tooling
- Experience working with APIs, as well as web and mobile technologies
- Excellent communication skills, able to distill complex technical details to layperson terms
Responsibilities
- Lead presales customer engagements, including technical discovery, product demos, use case demos, RFPs, solution and integration scoping, and proof-of-concepts
- Drive customer integration for enterprise-level customers including building reference applications, prototypes, and architecture diagrams
- Develop code samples, integrations, and applications to demonstrate best practices and minimize customer development time, across a variety of languages and frameworks
- Support customers throughout the presales, proof of concept, and integration processes, assisting with common coding issues and patterns or troubleshooting
- Creating and maintaining public and internal documentation to help scale the team
- Act as the internal and external expert in the integration and usage of the CLEAR identity platform
- Collaborate across Sales, Product and Engineering to ensure that CLEAR strategically incorporates customer feedback and new product features into our roadmap
- Stay up-to-date with the latest trends and developments in the Healthcare industry and apply this knowledge to identify new opportunities for CLEAR
Benefits
- comprehensive healthcare plans
- family-building benefits (fertility and adoption/surrogacy support)
- flexible time off
- annual wellness stipend
- free OneMedical memberships for you and your dependents
- a CLEAR Plus membership
- a 401(k) retirement plan with employer match
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
