Solutions Engineer (Hardware)- US/Durham

Kempower • Durham, NC

92d • Onsite

About The Position

As a Solutions Engineer, Hardware, you will be the primary technical point of contact for EV charging inquiries, ensuring customers choose the right Kempower hardware for their specific infrastructure. You will drive technical responses for RFIs and RFPs, providing detailed, solutions-based documentation that proves our technology’s value. You will deeply understand our product line to educate customers on features, benefits, and installation best practices to maximize their uptime. You will also collaborate with local and global Sales, Engineering and Product Management teams to maintain up-to-date technical guides and share critical field feedback.

Requirements

• Bachelor’s degree in Electrical or Mechanical Engineering
• 3+ years in electrical infrastructure or deployment
• Proficient at interpreting electrical site plans and single-line diagrams (SLDs) to advise on charger placement and connection.
• Strong working knowledge of electrical codes (NEC, IEC) and EV-specific standards like CCS, NACS, and OCPP.
• The ability to translate complex charger specs into clear, customer-friendly solutions without losing technical accuracy.
• A proactive, solution-oriented mindset with the willingness to travel domestically and internationally as needed.

Nice To Haves

• Direct experience in the EV, Automotive, or BESS/Microgrid industries.
• Familiarity with emerging standards like MCS or power systems modeling.

Responsibilities

• Act as the primary technical point of contact for EV charging inquiries, ensuring customers choose the right Kempower hardware for their specific infrastructure.
• Drive technical responses for RFIs and RFPs, providing detailed, solutions-based documentation that proves our technology’s value.
• Educate customers on features, benefits, and installation best practices to maximize their uptime.
• Collaborate with local and global Sales, Engineering and Product Management teams to maintain up-to-date technical guides and share critical field feedback.

Benefits

• Equal opportunity employer
• Prohibits discrimination and harassment
• Employment decisions based on business needs, job requirements, and individual qualifications
• Encourages applicants of all ages
• Reasonable accommodations for qualified individuals with a disability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level