Solutions Engineer - Federal

Cisco • Fulton, MD

2d • $218,600 - $286,100 • Hybrid

About The Position

As Solution Engineers, the primary focus is on driving sales and solutions to meet our customers’ most demanding challenges. Cisco has one of the most complete and end to end portfolios, where learning and challenging yourself in growth is just second nature. While our team is passionate about driving value to a large number of Federal Civilian customers, each Solutions Engineer is tied to specific set of business and driven to meet or exceed the sales goals assigned to that customer. The team is seven Senior level engineers, 90% of them are certified in various technology domains from CCNP, CCIE’s, Cloud certs, and more. The team is seasoned and the team average for time at Cisco is about 15 years! Engineers on this team range in age and experience – some having their first child, and others having kids married with kids of their own – but the one thing we share is a good laugh, compassion for each other, when vital, excitement for each other successes, and overall just appreciate the vast talent of this team. We have serious folks, jokesters, BitCoin Expert, BeeKeeper, AI Song writer, Kids Coaches, Soccer fans, football fans, baseball fans….well you get it – a wide range of folks and Yes, a good balance of work and life. The Solution Engineer (SE) at Cisco is not just a job, it is a role carrying a high degree of importance in the overall success of our customers. You are your own CTO, the leader of technical engagements and direction of the team covering your agencies. At the end of the day, your role is to team with a Sales Account Executive, and together, solve your customers’ most demanding and impactful challenges. The SE is partnered with an AE (Account Executive). The AE is the CIO and the SE is the CTO. Partnered, you listen and learn, each having a job to do. As the SE, you partner, by helping propose technology solutions to meet customers’ needs and ultimately retiring quota to meet the demands of the business. Success at Cisco is measured in many ways of which one is meeting the 1H goal assigned to your accounts through successful engagements – nothing new to sales! As an SE, your North star is centered around Customer Success. This is broad and customer dependent, but your customer is happy with Cisco Products/solutions they have acquired, solutions are adopted, and maximum use is being recognized. With any job, there are external demands and internal demands. The SE is expected to have good sound time management skills to address the many and dynamics needs of this position. Technology knowledge growth – if you like to be challenged, can not think a better company to test your skills and push you to grow. It is a goal for each SE to be proficient in Routing, Switching, Security, Data Center, and if lucky – collaboration! Quarterly learning, certifications, and plenty of other specialists surrounding you to learn, exchange, and grow together. Our customers expect us to show up with our best every day. At Cisco, we are living in the AI era. As an employee you will be assigned an AI Agent that you are encouraged to leverage and help you become an even better version of yourself. Allow your agent to do many of the time-consuming tasks that keep you from accomplishing your toughest most critical goals and elevating your North Star which is customer success.

Requirements

• Deep Routing and Switching knowledge (strong BGP, OSPF, VXLAN Fabric technologies, deployment, architectural, and operational knowledge).
• Five years or more of previous sales engineering experience.
• Willingness to travel to meet customers.
• Baseline understanding of Security and Collaboration, with the ability to discuss key aspects of Zero Trust and Voice/Collaboration solutions and their interaction with campus, Datacenter, and WAN architectures.
• Understanding of APIs and their use in automation for Operations improvements.
• US Citizenship is required.

Nice To Haves

• Strong verbal and written communication skills.
• Route, Switch, Security, and Datacenter deep dive skills.
• Experience in Federal Civilian Agencies.
• Ability to lead a room.
• Experience dealing with very large Enterprise Architectures with high degree of complexity.
• CCIE in Route/Switch, Security, Data Center (single or multiple certs).
• Good working knowledge of cloud solutions.
• Ability to lead teams when challenges arise, keeping focus on customer success.
• Preferred location is the Washington DC, Maryland, or Northern Virginia area.

Responsibilities

• Driving sales and solutions to meet customer challenges.
• Meeting or exceeding sales goals assigned to specific customers.
• Teaming with a Sales Account Executive to solve customer challenges.
• Proposing technology solutions to meet customer needs.
• Retiring quota to meet business demands.
• Ensuring customer success by ensuring satisfaction with acquired products/solutions, adoption, and maximum use.
• Managing time effectively to address dynamic needs of the position.
• Growing technology knowledge, particularly in Routing, Switching, Security, Data Center, and Collaboration.
• Leveraging an AI Agent to assist with time-consuming tasks and focus on critical goals.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with Cisco matching contribution
• Paid parental leave
• Short-term disability coverage
• Long-term disability coverage
• Basic life insurance
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year (non-exempt employees)
• Flexible vacation time off program (exempt employees)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• Up to 80 hours of unused sick time carried forward
• Additional paid time away for critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Annual bonuses (for non-sales roles)
• Performance-based incentive pay (for sales roles)
• Restricted stock units

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed