Solutions Engineer - Federal

Cisco • Arlington, MD

1d • Hybrid

About The Position

The Solutions Engineer (SE) at Cisco is a role of high importance in the overall success of our customers. You will act as your own CTO, leading technical engagements and direction for your assigned agencies. Your primary responsibility is to partner with a Sales Account Executive (AE) to solve customers’ most demanding and impactful challenges by proposing technology solutions that meet their needs and retiring quota. Success is measured by customer success, ensuring customers are happy with acquired Cisco Products/solutions, solutions are adopted, and maximum use is being recognized. This position requires good time management skills to address the dynamic needs of the role. Continuous technology knowledge growth is expected, with a focus on Routing, Switching, Security, Data Center, and Collaboration. Quarterly learning, certifications, and collaboration with specialists are encouraged to foster growth. Employees are encouraged to leverage an AI Agent to assist with time-consuming tasks, enabling a focus on critical goals and customer success.

Requirements

• US Citizenship is required.
• Deep Routing and Switching knowledge (strong BGP, OSPF, VXLAN Fabric technologies, deployment, architectural, and operational knowledge).
• Five or more years of previous sales engineering experience.
• Willingness to travel to meet customers.
• Baseline understanding of Security and Collaboration, with the ability to discuss key aspects of Zero Trust and Voice and Collaboration solutions and their interaction with campus, Datacenter, and WAN architectures.
• Understanding of APIs and how they are leveraged in automation for Operations improvements.

Nice To Haves

• Demonstrate strong verbal and written communication skills.
• Route, Switch, Security, and Datacenter deep dive skills are preferred.
• Experience in Federal Civilian Agencies and ability to lead a room.
• Experience in dealing with very large Enterprise Architectures with a high degree of complexity.
• CCIE in Route/Switch, Security, Data Center (either a single or multiple certs).
• Good working knowledge of cloud solutions, and ability to lead teams when challenges arise, keeping focus on customer success.

Responsibilities

• Drive sales and solutions to meet customers’ most demanding challenges.
• Partner with a Sales Account Executive (AE) to solve customers’ most demanding and impactful challenges.
• Propose technology solutions to meet customers’ needs and retire quota.
• Ensure customer success by ensuring customers are happy with Cisco Products/solutions, solutions are adopted, and maximum use is being recognized.
• Demonstrate proficiency in Routing, Switching, Security, Data Center, and Collaboration.
• Engage in quarterly learning and pursue certifications.
• Collaborate with specialists to learn, exchange knowledge, and grow.
• Leverage an AI Agent to assist with time-consuming tasks and focus on critical goals.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short-term disability coverage
• Long-term disability coverage
• Basic life insurance
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year for non-exempt employees
• Flexible vacation time off program for exempt employees
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• Up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Annual bonuses for non-sales roles
• Performance-based incentive pay on top of base salary for sales roles
• Cisco restricted stock units

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed