Solutions Engineer, Enterprise

CiscoSan Francisco, CA

About The Position

You will be joining a collaborative environment where Solutions Engineers (SEs) and Account Executives (AEs) work in lockstep to solve complex technical challenges for our public sector clients. Our team is defined by a culture of technical excellence and strategic partnership; we don't just sell technology, we architect outcomes. You will be supported by a deep bench of Cisco specialists, allowing you to leverage the full weight of our product and services portfolio to drive meaningful change within the SLED sector. In this role, you serve as the critical bridge between Cisco’s innovation and our customers' most pressing business objectives. Your technical expertise, combined with your ability to influence and inspire, will be the primary driver for setting brand preference for Cisco. Your day-to-day impact will include: Strategic Technical Consulting: Act as the primary technical advisor, aligning Cisco’s broad portfolio with specific customer business drivers to ensure successful, long-term outcomes. Architecting Solutions: Collaborate with account teams to design, present, and demonstrate high-value solutions. From initial BoMs to complex proof-of-concept (PoC) activities, you will be the technical lead on the ground. Driving Demand through Education: Educate stakeholders on Cisco’s unique market differentiators, building confidence in our technology through your passion, presentation, and troubleshooting skills. Unified Account Planning: Work in direct partnership with Account Executives to develop and execute account plans, leveraging the vast array of Cisco technology and support specialists to penetrate and expand our footprint. Continuous Innovation: Maintain a constant pulse on the evolving technology landscape (specifically Data Center, Security, and Cloud), ensuring that you and your customers stay ahead of the curve.

Requirements

  • Minimum of 7 years of professional experience in technical pre-sales, systems engineering, or an industry-related technology environment.
  • Minimum of 3 years of hands-on technical experience deploying, supporting, or architecting Cisco product portfolios or equivalent competing enterprise-grade networking product portfolios.
  • Demonstrated work history applying foundational internetworking concepts, including routing protocols (e.g., OSPF, BGP), switching architectures, and IP addressing/subnetting, substantiated through previous job duties or technical project deliverables.

Nice To Haves

  • Active Cisco Certified Network Professional (CCNP) certification or higher.
  • Demonstrated experience designing, presenting, and defending multi-tier enterprise network solutions across hybrid cloud or campus environments for commercial or enterprise-level clients.

Responsibilities

  • Act as the primary technical advisor, aligning Cisco’s broad portfolio with specific customer business drivers to ensure successful, long-term outcomes.
  • Collaborate with account teams to design, present, and demonstrate high-value solutions. From initial BoMs to complex proof-of-concept (PoC) activities, you will be the technical lead on the ground.
  • Educate stakeholders on Cisco’s unique market differentiators, building confidence in our technology through your passion, presentation, and troubleshooting skills.
  • Work in direct partnership with Account Executives to develop and execute account plans, leveraging the vast array of Cisco technology and support specialists to penetrate and expand our footprint.
  • Maintain a constant pulse on the evolving technology landscape (specifically Data Center, Security, and Cloud), ensuring that you and your customers stay ahead of the curve.

Benefits

  • medical, dental and vision insurance
  • a 401(k) plan with a Cisco matching contribution
  • paid parental leave
  • short and long-term disability coverage
  • basic life insurance
  • Cisco restricted stock units
  • 10 paid holidays per full calendar year
  • 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • 16 days of paid vacation time per full calendar year (non-exempt employees)
  • flexible vacation time off program (exempt employees)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter
  • up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer
  • annual bonuses (for non-sales roles)
  • performance-based incentive pay (for sales roles)
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