Solutions Engineer, Acquisition | West Coast | Remote

Grafana Labs

3h • $182,000 - $226,000 • Remote

About The Position

Grafana Labs is seeking a Solutions Engineer, Acquisition to join their Commercial Solutions Engineering team. This role is crucial for enabling Grafana Labs' worldwide growth by educating potential and existing customers. The Solutions Engineer will share technical and product expertise through demos, hands-on enablement, presentations, and technical evaluations. They will also partner closely with the Sales team to qualify and close opportunities and serve as a communication channel from customers to Product Management and Engineering teams. This is an exciting opportunity to join a technology startup in a high growth phase, making a difference and contributing to a career-defining opportunity.

Requirements

• Ideally located on the West Coast
• 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
• Ability to work and collaborate with an international team in a remote-first company
• First-class written and oral communication skills to collaborate with remote-first internal teams and worldwide customers
• Ability to skillfully articulate our value proposition and the technical advantages of our products
• Love solving technical challenges and thrive on bringing creative solutions to our customers
• Technical mindset and a desire to grow technically
• Self-motivated, initiative, creative

Nice To Haves

• Recent grad of a coding bootcamp
• Previous post-sales or engineering experience

Responsibilities

• Join as an early member of a high growth team working together to solve technical and customer problems the right way
• Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
• Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical presentations to potential and existing customers
• Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
• Drive product conversations based on need and problems learned during customer interactions
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material

Benefits

• 100% Remote, Global Culture
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding
• Global annual leave policy of 30 days per annum
• 3 days of annual leave entitlement are reserved for Grafana Shutdown Days
• Restricted Stock Units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed