Solutions Engineer - Acquiring Partners

Klarna • New York, NY

10d • $192,586 - $219,549 • Hybrid

About The Position

Klarna is building an everyday finance network to help consumers save time and money, and worry less about their finances. This role involves understanding how Klarna's payment services fit into acquiring partners' systems and translating that into concrete technical answers. The Solutions Engineer will work within acquiring partner-facing teams, collaborating with Product and Engineering to bring technical and product depth to commercial conversations, including partner pitches, technical workshops, and integration walkthroughs. They will act as a trusted advisor, owning the technical aspects of the pre-sales process and solution proposals. Specifically for Acquiring Partners, this role will manage the end-to-end technical integration narrative, covering APIs, tokenization flows, error handling, reconciliation, settlement, testing strategy, and go-live readiness, in close collaboration with Product and Engineering.

Requirements

• 5+ years of experience implementing or integrating technical solutions.
• Hands-on exposure to APIs, authentication patterns, and product troubleshooting.
• Familiarity with payment systems and concepts (acquiring, issuing, tokenization, payment flow, order management, settlements).
• Comfortable working with API tooling such as Postman, Bruno, or Swagger/OpenAPI.
• Understanding of card scheme and network rules (Visa, Mastercard) related to acquiring flows, chargebacks, and disputes.
• Experience using AI tools and advocating for their use to improve speed or quality.
• Comfortable presenting and leading technical discussions with Go-to-Market, Product, and Engineering teams.
• Ability to conduct partner-facing conversations with commercial stakeholders.

Nice To Haves

• Client-facing technical experience with web technologies, including payments integrations or checkout ecosystems.
• Familiarity with HTML/CSS and at least one programming language (e.g., PHP, JavaScript, Python, Ruby on Rails).
• Experience with web shop systems and content management systems.
• Prior technical pre-sales, solution consulting, or delivery-facing engineering experience alongside commercial teams.
• Awareness of PCI DSS and cardholder data handling requirements.

Responsibilities

• Lead product demos and presentations.
• Provide technical input into partner proposals.
• Translate product and business requirements into integration solutions for partners.
• Define the technical approach for APIs, tokenization flows, error handling, reconciliation, settlement behaviors, testing strategy, and go-live readiness for each partner integration.
• Utilize AI tools to accelerate solution design and technical proposal work.
• Collaborate with Product and Engineering to ensure proposed solutions are technically sound before implementation.

Benefits

• Final compensation will be based on the candidate's qualifications, skills, and experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed