Solutions Delivery Lead (OpenText)

Customer Value Partners • Rockville, MD

13h • Hybrid

About The Position

CVP is seeking a Solutions Delivery Lead for OpenText-based ECM solutions (Content Server/AppWorks) and modern front-end components. The Solutions Delivery Lead will drive discovery, business process reengineering, solution design/configuration, integrations, migrations, testing/UAT, documentation, and SaaS offerings to the Federal Research Institute under a tailored EPLC.

Requirements

• Public Trust eligibility.
• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 7+ years delivering enterprise applications with OpenText Content Server/AppWorks; 5+ years Agile product delivery and backlog management.
• Hands-on experience with metadata/taxonomy, document-centric workflows, security models (roles/groups/permissions), integrations, and migrations at scale.

Nice To Haves

• NIH experience delivering OpenText solutions and joint UAT; familiarity with ECM@NIH onboarding.
• Experience designing measurable workflow improvements (cycle time, first-pass acceptance) and reuse of PMO templates/SOPs.

Responsibilities

• Plan and execute iterative/Agile SDLC to deliver high-value increments; maintain product backlogs and release plans.
• Capture business needs; conduct BPR; define scope, LOE, timelines, risks, and stakeholders; maintain SOP documentation.
• Design and configure OpenText solutions: metadata schemas, workflow templates, security/permissions; integrate with existing systems (e.g., AppWorks, Drupal, Moodle, DocuSign, SSO).
• Lead content migration planning and execution with integrity checks; coordinate system testing and UAT; publish training and user guides.
• Offer solutions as SaaS to the Federal Research Institute or bilateral institute engagements; ensure smooth operations handoff.
• Embed Section 508 and security considerations into design reviews, test/acceptance, and EPLC gates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees