Solutions Consultant - Estimate

Higharc • Remote, Remote

12d • Remote

About The Position

Higharc is seeking an accomplished Solutions Consultant to lead adoption of our Estimate module for new and existing customers. You'll sit within our post-sales organization, working directly with builders to turn a complex estimating workflow into a fast, confident habit. This role is built for someone who wants deep ownership of a single module and the customers who depend on it, not a generalist onboarding motion.

Requirements

• 5+ years in estimating or purchasing, ideally in home building, though strong estimating experience elsewhere is fine
• Expert-level Excel skills
• Experience leading training, implementation, or onboarding for a technical or specialized audience
• Strong project management instincts — you can organize internal and external teams around a plan and keep it moving
• Confidence presenting to customer leadership, not just day-to-day users
• Sharp problem-solving instincts and a genuine attention to detail
• A friendly, patient communication style that holds up across multiple customers and multiple modules of complexity in the same week
• You've spent real time in the weeds of estimating: you know what a takeoff looks like, where purchasing and estimating data disagree, and why builders get nervous about switching systems.
• You're equally comfortable running a hands-on training session and standing in front of a customer's leadership team explaining why a change is worth the disruption.
• You're organized enough to keep several customers moving at once without dropping a thread.

Responsibilities

• Lead discovery and onboarding for the Estimate Module, mapping how each customer's estimating and purchasing teams actually work today
• Train customers directly, including presenting to their leadership, and drive early, durable adoption
• Own multiple customer relationships at once, running calls and troubleshooting sessions across several accounts in a single day
• Troubleshoot issues in real time and know when to solve it yourself versus route it to Product or Engineering
• File clear, well-documented feature requests and bugs based on what you're seeing across customers
• Run UAT testing on new Estimate functionality before it reaches customers
• Deliver regular account updates that give internal teams a real read on adoption health
• Bring structured, strategic feedback back to Product — you're one of the best-informed voices on how Estimate is actually used

Benefits

• competitive salaries
• significant equity
• comprehensive medical coverage
• dental coverage
• vision coverage
• flexible PTO
• meaningful maternity leave
• meaningful paternity leave
• short-term disability plans
• long-term disability plans
• 401K
• home office stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed