Sr. Solutions Consultant
About The Position
As a Senior Solutions Consultant at Oxalis, you will play a key role in empowering organizations to streamline operations, drive efficiency, and harness the power of technology. This role is ideal for a strategic thinker with strong analytical skills, a customer-first mindset, and a passion for solving business challenges with technology. You will work closely with clients to understand their unique needs, design tailored solutions, and implement best practices that drive measurable business value. Your ability to communicate complex ideas with clarity and confidence will be instrumental in building trust, fostering collaboration, and delivering exceptional results. With a strong foundation in the Atlassian platform and a deep understanding of ITSM, Agile, DevSecOps, and Enterprise Service Management, you will help organizations modernize their systems, optimize processes, and enhance cross-functional collaboration.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field—or equivalent experience.
- Demonstrated experience in a customer-facing role, such as consulting, business analysis, or solution architecture.
- Strong analytical and strategic thinking skills, with the ability to solve complex problems.
- Excellent verbal and written communication skills.
- Ability to work effectively in a remote environment and travel occasionally for company and client engagements.
Nice To Haves
- Hands-on experience with Atlassian products (Jira Software, Jira Service Management, Confluence, Jira Align, Bitbucket, Trello, Compass).
- One or more Atlassian Certified Professional certifications.
- Familiarity with Agile methodologies (Scrum, Kanban, SAFe, DevOps, ITSM) and certifications from Scrum Alliance, SAFe, or ITIL.
- Strong project management skills, including planning, estimation, risk management, and stakeholder communications (PMP certification is a plus).
- Proficiency in data analysis and automation, using tools such as Excel or scripting languages.
- Passion for continuous learning, innovation, and delivering outstanding customer experiences.
- Ability to work effectively in cross-functional, diverse teams and foster strong client relationships.
Responsibilities
- Advise customers on ITSM, ESM, Agile, PPM, and DevSecOps operating models, identifying pain points, crafting future-state processes, and aligning solutions to business goals.
- Design and implement tailored solutions that integrate seamlessly into customers’ existing environments, ensuring scalability, security, and efficiency.
- Assess business workflows, identify gaps, and recommend improvements that enhance productivity and compliance.
- Drive measurable business outcomes, ensuring solutions deliver value beyond implementation.
- Communicate effectively with executive leaders, technical teams, and end users, translating complex technical concepts into actionable insights.
- Lead training sessions, develop user adoption strategies, and ensure seamless transitions for new tools and processes.
- Engage in the full solution lifecycle—from initial discovery and requirements gathering to configuration, deployment, and ongoing optimization.
- Partner with sales and account teams to identify opportunities for additional services, expanding the impact of Oxalis’ solutions.
Benefits
- Leadership means driving innovation and owning your impact
- Empathy shapes our people-first culture
- Growth is constant
- Quality defines everything we deliver
- Curiosity fuels our drive to solve complex challenges
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What This Job Offers
Job Type
Full-time
Career Level
Senior
