Senior Solutions Consultant (Public Sector)

MaintainX • Arlington, VA

4d • Remote

About The Position

MaintainX is a leading AI-powered maintenance and asset management platform with a significant customer base and recent Series D funding. The Solutions Consultant (Public Sector) will be responsible for delivering high-quality product demonstrations to prospective public sector clients, understanding their business needs and workflows, and maintaining sales and client-facing content. This role involves mentoring the sales team on product knowledge, serving as the primary technical resource during the pre-sales phase, and gathering customer feedback. The position prioritizes candidates located in Washington, DC, Virginia, or Maryland.

Requirements

• 7+ years of related experience, such as sales, implementation, solutions building, or engineering.
• Understanding and experience with Public Sector compliance, IT policies, and deployment models.
• Experienced in working with Systems integrator teams for implementation and deployment planning and scoping.
• Experience working with Enterprise and Public Sector Cybersecurity and compliance teams for compliance documentation, ATO conversations, and navigating cybersecurity policies.
• BA degree or higher.
• Outstanding verbal and written communication ability.
• Interpersonal and listening skills.
• Insanely detail-oriented and organized.
• Effective problem-solving capabilities.
• Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives.
• Ability to present effectively and command attention with a variety of stakeholder perspectives.
• Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality.

Nice To Haves

• Background in asset management is preferred.
• Prior consulting and sales experience and analytical problem-solving skills is a plus.
• Comfortable multi-tasking and keeping the energy high.
• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working with ERP, CMMS or facility operations software.
• Ability to perform in a remote work setting.

Responsibilities

• Provide tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
• Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
• Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs.
• Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way.
• Be the go-to product expert who can accurately respond to technical product questions from across the sales teams.
• Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed.
• Build trust with customer stakeholders based on product and functional expertise.
• Learn to anticipate customer needs.
• Utilize intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX.
• Collaborate with a Solutions Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed.
• As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers.
• Develop and launch new sales assets and collateral.
• Keep existing sales assets and collateral up-to-date.
• Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
• Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team.

Benefits

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior