Solutions Architect

Acrisure • Grand Rapids, MI

3d • Onsite

About The Position

The Solutions Architect is a hands-on, execution-focused role within the Transformation Office, designed to accelerate Acrisure’s shift toward a more AI-enabled, digitally mature enterprise. This role partners closely with business and technology teams to design, prototype, and implement scalable solutions that improve efficiency, enhance data visibility, and enable automation across the organization. This position reflects a strategic evolution toward modern talent—prioritizing individuals who are deeply tech-savvy, AI-forward, and builder-oriented—capable of driving meaningful outcomes without reliance on heavy leadership overhead. The Solutions Architect will play a critical role in advancing enterprise transformation initiatives that support an evolution into a technology-enabled, AI-driven organization, focused on operational rigor, scalability, and long-term public company readiness.

Requirements

• Bachelor’s degree (or higher) in Information Technology or related field
• 3–7 years of experience
• Experience with transformation initiatives
• AI/analytics exposure
• Risk/compliance experience is a plus
• Technical curiosity and builder mindset
• Experience with AI-enabled tools and automation
• Proven ability to create rapport with and influence all levels of stakeholders
• Strong communication skills and personal credibility; can comfortably lead senior executives through difficult discussions and creatively drive consensus
• Low-ego and high EQ, while being equally comfortable giving and receiving direction, leading and contributing, driving executive conversations or supporting as necessary, ability to 'read the room' and adjust approach, and foster trust at levels of the organization
• Proven experience defining and documenting detailed business and technical requirements, along with workflows and process flows, ensuring business needs are translated into scalable, tech-enabled solutions with traceability from concept through delivery.

Responsibilities

• Identify and implement opportunities for AI, automation, and workflow optimization across business functions
• Apply structured analysis to define scalable, AI-enabled solution requirements, ensuring traceability from business objectives through technical delivery while aligning to enterprise architecture, data models, and integration standards
• Leverage modern tools (AI-assisted development, low-code/no-code platforms, data tooling) to accelerate delivery
• Rapidly prototype and iterate on solutions
• Lead the creation and documentation of current and future state end-to-end process flows, business workflows, and requirements, translating complex business needs into clear, actionable artifacts (e.g., user stories, functional specs, solution designs) that enable efficient build and implementation
• Translate business needs into scalable technical solutions
• Serve as a bridge between business, data, and technology stakeholders
• Support enterprise initiatives including M&A integration and platform rationalization
• Contribute to intake and prioritization processes
• Promote data visibility and governance
• Design solutions aligned with public company expectations
• Partner across Transformation, IT, and business units

Benefits

• Comprehensive medical insurance
• dental insurance
• vision insurance
• life and disability insurance
• fertility benefits
• wellness resources
• paid sick time
• Generous paid time off and holidays
• Employee Assistance Program (EAP)
• complimentary Calm app subscription
• Immediate vesting in a 401(k) plan
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• commuter benefits
• employee discount programs
• Paid maternity leave
• paid paternity leave (including for adoptive parents)
• legal plan options
• pet insurance coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level