Solutions Architect - Product, Design & Marketing Operations

Apple • Cupertino, CA

4h

About The Position

PD&M Operations provides the foundation that enables our organization (Product,
Design & Marketing) to run smoothly at scale. We’re makers and doers, with a
focus on practices, tools, and culture. We ensure that our teams have what they
need to work effectively and deliver amazing experiences to our customers.

We’re looking for a Solutions Architect that is an expert at implementing and
maintaining Project Management tools and other custom solutions that support the
workflow of a creative organization. This role requires demonstrated expertise
in workflow mapping, process optimization, and developing custom solutions for
creative organizations. The ideal candidate is proficient in leveraging data,
resource planning tools, and dashboard creation to provide strategic insights,
working to deeply understand the business' objectives, and then design and apply
tool solutions to their challenges.

Requirements

• 3-5 years experience with specific project management tools like Wrike and Airtable with expert level knowledge of features, customization and troubleshooting
• Experience in onboarding and training new users on a tool
• Experience in building automations within Wrike based on user needs
• Able to aggregate data for reporting between Wrike and outside data sets (without integration)
• Able to develop and document solution blueprints, defining the system's components, data flows, and integrations with systems like Tableau or Airtable
• Able to solve problems independently , with limited information at hand, and in collaboration with others
• Strong relationship-building skills to effectively collaborate across diverse teams and leadership levels.
• Proven track record of proactively identifying challenges and implementing preventative solutions.
• Highly detail-oriented, organized, and thoughtful in collaborative environments.
• Ability to clearly communicate complex technical and operational concepts to both technical and non-technical audiences.

Nice To Haves

• Familiarity with system design principles and the ability to translate user needs into tooling requirements.
• Experience collaborating and driving projects with distributed teams (ie - not all in one location)

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed