Solutions Architect, US

Glia

1d • Remote

About The Position

About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The Role:
At Glia, our Solutions Architects collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences.

Requirements

• 5+ years of client-facing development experience, with a strong emphasis on solution architecture and design.
• Experience or familiarity within banking, financial services, or fintech is required
• Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js, Python and/or Ruby
• Experience with cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.
• Demonstrated ability to work collaboratively with engineering teams during agile development cycles.
• Excellent problem-solving, written / verbal communication skills, and a proactive approach to addressing client needs.
• Deeply passionate about creating with AI - you continuously build, experiment, and leverage modern AI tools to automate workflows, optimize processes, and turn complex ideas into working systems.

Nice To Haves

• Experience in contact centers, telephony / VoIP, financial services, and/or healthcare technology.
• Familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks.
• Relevant certifications in cloud platforms or solution architecture.

Responsibilities

• Collaborate with clients to assess their business and technical requirements, proposing comprehensive solutions that address their challenges.
• Translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives.
• Develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders.
• Lead the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards.
• Educate and mentor remote teams, ensuring adherence to solution designs and best practices.
• Communicate complex technical concepts effectively to both technical and non-technical stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed