Solutions Architect - Salesforce
About The Position
Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. We’re looking for a customer-focused and solution-oriented professional to join our team as Solution Architect - Salesforce. In this role, you will support upcoming Salesforce initiatives, with a particular emphasis on Service Cloud development. You will contribute to the Salesforce roadmap and expedited completion of critical initiatives by providing architectural knowledge and technical expertise. Your work will support project outcomes, platform quality, solution scalability, operational efficiency, and user experience.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Engineering, Business Technology, or a related discipline, or an equivalent combination of education and experience.
- Experience designing and implementing Salesforce solutions supporting business operations.
- Experience working with Salesforce Sales Cloud and Service Cloud.
- Experience translating business requirements into scalable technical solution designs.
- Experience collaborating with cross-functional business and technology teams throughout the solution delivery lifecycle.
- Experience participating in system integration, testing, deployment, and production support activities.
Nice To Haves
- Salesforce Certified Application Architect.
- Additional Salesforce certifications relevant to Sales Cloud or Service Cloud.
- Experience with Salesforce integrations, APIs, and enterprise application ecosystems.
- Experience supporting commercial business functions within financial services, fleet management, or a related industry.
- Strong analytical and systems-thinking skills.
- Effective written, verbal, and presentation communication skills.
Responsibilities
- Contribute to the design of scalable, secure, and maintainable Salesforce solutions across Sales Cloud and Service Cloud that meet business requirements while adhering to established architecture standards, platform capabilities, and technical best practices.
- Produce solution designs and technical documentation that support successful implementation and long-term platform sustainability.
- Collaborate with business stakeholders, product owners, business analysts, developers, administrators, and project teams to understand business needs, evaluate solution options, and translate requirements into practical technical designs that improve business outcomes.
- Provide technical expertise throughout the delivery lifecycle by supporting configuration, development, integration, testing, deployment, and production readiness activities.
- Review solution designs, identify technical risks, and recommend appropriate design alternatives to support successful project delivery.
- Promote the consistent application of Salesforce architecture standards, security principles, data models, integration patterns, and release management practices to maintain a scalable, reliable, and supportable platform.
- Monitor Salesforce platform enhancements, industry trends, and emerging capabilities to identify opportunities that improve business processes, user experience, solution quality, and platform effectiveness.
- Share recommendations with business and technology stakeholders to support ongoing platform evolution.
Benefits
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
- health insurance
- tuition reimbursement
- retirement savings plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
