Solutions Architect Intern

Trace3 • Dallas, TX

8d • Onsite

About The Position

As part of Trace3's Trace3xpereince Program, the Solutions Architect Intern supports the Solutions Architecture team in designing customer solutions. The role combines technical aptitude, communication, and creative problem solving while offering practical exposure to security, networking, AI, and datacenter concepts. Interns work directly with customers and gain experience with customer environments. The program includes accelerated professional development, exposure to technical functions across an IT consulting organization, mentoring, and networking opportunities. The intern must be located near Trace3's Dallas, Texas office for in-person training and work.

Requirements

• Be enrolled in the senior year of an undergraduate or graduate degree program at an accredited college or university.
• Be pursuing a field of study applicable to the Solutions Engineer Internship.
• Have a cumulative GPA of 2.5 or better; People and Organizational Health may request a copy of the applicant's transcript.
• Be available to work 40 hours per week throughout the 12-week summer internship.
• Be able to commute to the Trace3 Dallas, Texas office and work in person.
• Be able to work independently on assigned tasks and accept direction on assignments.
• Demonstrate a customer mindset, self-motivation, enthusiasm for technical problem solving, attention to detail, strong communication skills, and ability to learn and research in a dynamic environment.

Nice To Haves

• Understanding of, or interest in learning, networking fundamentals, datacenter virtualization, security, data and analytics, or AI concepts.
• Passion for technology.
• Academic or professional/internship experience working in a professional setting.

Responsibilities

• Assist in eliminating barriers to provide technically accurate solutions to customers.
• Assist in creating documentation to streamline solution delivery with strategic vendors.
• Help create technically accurate bills of materials using vendor tools.
• Help build and maintain product demonstrations using the demo lab.
• Understand customer requirements and document findings during scoping conversations.
• Develop working knowledge of strategic vendor portfolios and tools.
• Communicate with sales teams.
• Assist with client and sales team questions regarding solutions.
• Conduct technical research online, by telephone, or through documentation.
• Support troubleshooting of system configuration conflicts.

Benefits

• Comprehensive medical, dental, and vision plans for employees and dependents.
• 401(k) retirement plan with employer match.
• 529 College Savings Plan.
• Health Savings Account.
• Life insurance.
• Long-term disability coverage.
• Competitive compensation.
• Training and development programs.
• Major offices stocked with snacks and beverages.
• Collaborative and cool culture.
• Work-life balance and generous paid time off.

What This Job Offers

• Career Level: Intern