Solutions Architect I, Professional Services

Planet • Arlington, VA

2d • Hybrid

About The Position

Solutions Architects on Planet’s Professional Services team are experienced technologists who work with customers to make them successful users of Planet's product offerings. Different users need different things; as a Solution Architect, you are a good listener capable of understanding users' problems to apply creative solutions. Your efforts will be directly visible in a customer's ability to make global change actionable. This is a full-time, hybrid role which will require you to work from our Arlington, VA office 3 days per week.

Requirements

• 4+ years of experience working in the DoD/IC space in a technical capacity
• Bachelor’s degree in GIS, Computer Science, Remote Sensing, Geography or a related field
• Ability to quickly learn unfamiliar systems & code bases
• Experience working in a dynamic environment with the ability to tackle unique challenges presented by its dynamic conditions
• Experience progressing team initiatives and developing new ideas for applications and processes
• Experience debugging & triaging complex problems
• Willingness to collaborate across teams and work independently and as part of a team

Nice To Haves

• Current TS/SCI Clearance
• Working knowledge of JavaScript and its mapping libraries (OpenLayers, Leaflet, ArcGIS API for JavaScript), Google Earth Engine and its SDK
• Experience with RDBMS (PostgreSQL, SQL) and distributed databases (NoSQL)
• Ability programming with Python to process imagery, manipulate vector data, interact with APIs and build data pipelines
• Familiarity with Linux systems and knowledge of shell scripting
• Expertise with QGIS, Esri software, GDAL or other common geospatial software.
• Experience with cloud deployments; GCP, AWS, Azure
• Experience designing and evolving public-facing APIs
• Ability to lead customer engagements
• Experience in Multi-Domain/Multi-Level Security architectures

Responsibilities

• Apply your expertise in remote sensing and geospatial technologies to help Planet’s Professional Services customers be successful in their adoption of the Planet Platform.
• Understand and align Professional Services project development to your customer’s business and technology strategies.
• Build software tools, proofs of concept and sample applications, while continuously improving customer and developed applications, using Planet’s APIs and analytics endpoints.
• Own the customer success lifecycle for Professional Services engagements, from scoping and discovery, to project execution and writing requirements documents, applying your expertise in data analytics, collaborating with software engineers, leading a training event, or delivering solutions to a client.
• Collaborate with the Sales team to help close business opportunities, further growing Planet’s customer base and usage of Planet data across vertical markets.
• Influence the direction of Planet’s products and offerings by gathering insights from customer engagements and the user community.
• Build and maintain APIs which serve our enterprise and federal customers.
• Understand client’s needs and deliver tailored solutions.
• Help define, create and analyze usage metrics to drive customer growth.

Benefits

• Comprehensive Medical, Dental, and Vision plans
• Health Savings Account (HSA) with a company contribution
• Generous Paid Time Off in addition to holidays and company-wide days off
• 16 Weeks of Paid Parental Leave
• Wellness Program and Employee Assistance Program (EAP)
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity
• Commuter Benefits (if local to an office)
• Volunteering Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level