Solutions Architect (Engineer) – LSP Division

project44 • Chicago, IL

6d • Hybrid

About The Position

As a Solutions Engineer, you will serve as the primary technical and business advisor for project44's go-to-market strategy targeting the 3PL, 4PL, and broader LSP segment. This role requires you to bring credibility derived from direct experience with the technical and operational realities of a logistics provider. The position is both strategic and hands-on, involving close collaboration with dedicated LSP Account Executives. Your responsibilities will include owning technical discovery, solution design, integration scoping, and value quantification for complex LSP sales engagements. You will translate operational challenges into compelling platform demonstrations and develop LSP-specific ROI models. The ideal candidate is a storyteller, technologist, and logistics operator capable of articulating how project44 transforms LSP operations for their shipper customers, supported by deep architectural knowledge, operational fluency, and practical integration expertise.

Requirements

• 5+ years of hands-on operational or technical experience at a 3PL, 4PL, or managed transportation provider, including deep familiarity with carrier network operations, customer account management, TMS configuration/integration, or supply chain visibility deployments.
• Direct experience as an operator (operations manager, implementation lead, solutions architect, or account manager) at an LSP is strongly preferred over adjacent roles.
• Fluency in LSP-specific processes and terminology: load tendering, carrier scorecarding, freight audit & pay, customer SLA reporting, mode optimization, drayage/intermodal operations, white-label portals, and managed transportation program structures.
• Proven track record leading complex, multi-stakeholder integration or operational projects (e.g., managed transportation outsourcing transitions, large-scale carrier onboardings, TMS implementation or migration, or supply chain visibility platform deployments).
• Hands-on experience with at least one major TMS platform (MercuryGate, TMW Suite, Oracle TMS, Blue Yonder, McLeod, Transplace, etc.) from an integration, configuration, or implementation standpoint.
• Ability to work directly with APIs: reading technical documentation, constructing and executing test calls (Postman or equivalent), and interpreting JSON/XML payloads to support fast technical validation with LSP prospects.
• Experience with or strong understanding of carrier connectivity models: API-based tendering and tracking, ELD integrations, and ocean/air carrier data feeds.
• Comfortable with light scripting (Python, JavaScript) or query writing (SQL) for demo customization, data manipulation, and proof-of-concept builds.
• Strong grasp of cloud architecture, integration frameworks, and data exchange standards; familiarity with information security considerations in enterprise SaaS deployments.
• Excellent communication and presentation skills — able to distill complex technical and operational concepts for C-suite audiences while maintaining depth when engaging with technical counterparts.
• Proficiency in leading discovery workshops, designing Proofs of Value, and delivering quantifiable ROI analyses tailored to logistics provider economics.
• Deep understanding of global supply chain, transportation, and logistics processes at a structural level — not just the vocabulary.
• Willingness to travel up to 50% for customer engagements, industry events, and internal collaboration.

Nice To Haves

• Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

Responsibilities

• Lead technical and business discovery using LSP-native vocabulary, including carrier network management, managed transportation, freight audit & pay, control tower operations, customer SLA performance, white-label visibility portals, and TMS/WMS interoperability.
• Translate complex, multi-stakeholder LSP challenges into scalable, high-impact project44 solutions, mapping customer pain points to platform capabilities across the Movement product suite.
• Serve as the internal and external authority on how project44 creates differentiated value for LSPs, covering carrier connectivity, execution automation, customer-facing portals, and Decision Intelligence reporting.
• Bridge operational and technical stakeholders within LSP accounts, effectively presenting to both VPs of Operations and their integration architects.
• Own the integration story in every deal, scoping and demonstrating how project44 APIs and the carrier network connect into LSP tech stacks, including TMS platforms (e.g., MercuryGate, TMW/PeopleNet, Oracle TMS, Blue Yonder, McLeod).
• Conduct hands-on API prototyping, including constructing and executing test calls, configuring webhooks, interpreting JSON/XML payloads, and data-mapping carrier event streams to accelerate technical validation and reduce sales cycle time.
• Advise on carrier connectivity models relevant to LSPs, such as EDI (204/210/214), API-based load tendering and tracking, ELD integrations, and ocean/air carrier APIs.
• Collaborate with Implementation and Customer Success teams to ensure sales-scoped solutions are achievable in delivery, safeguarding customer trust and project44 margins.
• Build and present LSP-specific ROI models that resonate with logistics provider economics, focusing on metrics like cost per shipment tracked, carrier compliance rates, customer retention tied to visibility SLAs, exception-driven headcount savings, and white-label portal value.
• Design and deliver sophisticated demos, proofs of concept, and value assessments aligned with executive-level business outcomes, customized for each LSP prospect's operational model.
• Act as a trusted advisor to executive stakeholders, presenting technical visions and quantified business cases to influence long-term strategic partnerships.
• Stay current on evolving logistics industry trends (automation, AI/ML-driven visibility, IoT, carrier API proliferation) and advise LSP customers on how project44 drives competitive differentiation.
• Partner closely with dedicated LSP Account Executives to develop and execute account strategies, operating as an integrated AE/SE pod throughout the sales cycle.
• Mentor and coach Solutions Engineers to elevate team performance and consistency globally.
• Partner with Product and Engineering teams to influence the roadmap based on market feedback from LSP sales engagements.
• Represent project44 at industry events, webinars, and customer councils (e.g., CSCMP, FreightWaves, TIA) as a thought leader in logistics technology.
• Support enablement initiatives to scale LSP-specific best practices, talk tracks, and competitive positioning across the Solutions Engineering organization.

Benefits

• We are looking for candidates who are enthusiastic and committed to joining our team on-site, in our beautiful Amsterdam office four days a week.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed