Solutions Architect, CRM

SRS Distribution • McKinney, TX

5d • Onsite

About The Position

The Solutions Architect, CRM is responsible for setting and owning the technical direction for our Salesforce platform. This senior, hands-on leadership role ensures the platform is reliable, scalable, secure, and well-integrated with the company’s broader enterprise architecture. The Solutions Architect, CRM defines the architecture, data model, and integration strategy; establishes standards and governance; and leads the technical roadmap that enables our AI-driven sales-enablement strategy. As the technical authority on the platform, this role guides architects, developers, and administrators and ensures Salesforce scales with the business.

Requirements

• Deep expertise in Salesforce architecture: data modeling, security, integration, and performance
• Strong grasp of enterprise architecture and how Salesforce fits within a broader technology landscape
• Experience designing for scalability, reliability, and security in mission-critical systems
• Proven technical leadership and the ability to influence engineering and executive stakeholders
• Experience with data warehousing and platforms such as Snowflake, with working knowledge of SQL
• Salesforce Application Architect and/or System Architect certifications
• Working familiarity with the technical environment: Salesforce multi-cloud, React/JS web applications, Azure APIs, ETL pipelines, Salesforce DX, Git, and CI/CD
• Experience with AI/ML enablement, customer intelligence/CDP, and data governance
• A Bachelor's degree in Computer Science, Engineering, or a related field is required.
• A minimum of 10 years in technical roles, including 4+ years architecting Salesforce solutions at enterprise scale.
• Salesforce Application Architect and/or System Architect certifications required.

Nice To Haves

• Holds the CTA credential or is actively progressing toward it.
• Experience enabling AI/ML capabilities and copilots on the platform.
• Experience with non-native web apps/UI built on top of the Salesforce platform.
• Background in distribution, manufacturing, or M&A-driven growth environments.
• An advanced degree in a relevant discipline is highly desirable.
• Certified Technical Architect (CTA) preferred.

Responsibilities

• Own the end-to-end solution and technical architecture for Salesforce. Ensure the platform is reliable, scalable, secure, and performant at enterprise scale.
• Architect the foundation that enables AI-driven capabilities and customer intelligence. Lead the technical roadmap that supports the AI-driven sales-enablement strategy.
• Align platform architecture with the company’s broader enterprise architecture and standards. Partner with security, data, and infrastructure teams to ensure compliance and resilience.
• Define the data model, security/sharing architecture, and integration strategy, including API-led and event-driven approaches. Plan for large data volumes, integrations, and platform health as the business grows and acquires.
• Establish technical standards, design patterns, governance, and environment/release strategy. Conduct design and code reviews to uphold quality and best practices.
• Lead major design decisions, build-vs-buy evaluations, and technical risk management. Mentor architects, developers, and administrators and grow technical capability across the team.

Benefits

• Competitive weekly/bi-weekly pay
• discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• medical/dental/vision
• flexible spending accounts
• company-paid life and short-term disability
• optional long-term disability
• additional life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior