Solution Specialist

World Wide Technology Healthcare Solutions • Jenks, OK

2d • $68,000 - $88,000 • Remote

About The Position

Solution Specialists lead several of the pre-sales processes for qualified services opportunities. WWT’s Sales organization is responsible for creating and qualifying business opportunities. The Solution Specialist leads the Intake, Scoping, Service Design, and Contracting phases of the services lifecycle. Core responsibilities include creating high quality services statements of work, preparing project budgets and pricing, and teaming with internal and external partner service delivery organizations to thoroughly plan engagements for successful delivery.

Requirements

• Bachelor’s degree or equivalent industry experience.
• 5-10 years of related experience.
• Experience writing technical statements of work and sales proposals, with a major information technology integrator or professional services firm.
• Experience creating and/or working with work breakdown structures (WBS) and budgets for professional services engagements in the information technology field.
• Track record of working within infrastructure solution areas (Networking, Digital Workspace, Mobility).
• Ability to work successfully in a complex matrix organization.
• Ability to work independently, proactive, self motivator but also be a team player
• Attention to detail
• Ability to effectively communicate well (written, verbal, and presentation)
• Strong team building skills
• Excellent problem solving skills while thinking "out of the box"
• Effective collaboration and communication skills to facilitate discussions, build partnerships, and present information clearly and concisely.
• The capability to thrive in a dynamic and fast-paced environment, adapt to changing priorities, and manage multiple responsibilities effectively.

Nice To Haves

• A background focused on Network or Infrastructure technology is desired.

Responsibilities

• Perform discovery and requirements gathering. Engage WWT subject matter experts to assist in scoping.
• Determine how WWT will perform the services in scope. This may include preliminary timeline, resource planning, risk assessment, estimating and budgeting, preliminary proposal and preliminary SOW/contract development. Prepare detailed estimates and pricing models leveraging the technical IT expertise of engineers, architects, and project/program managers.
• Develop statements of work that are accurate, detailed, and meet client objectives while contractually protecting WWT from scope expansion and other risks. Present SOW and pricing to clients. Balance winning business with creating engagements that are optimized for successful and profitable delivery.
• Based on client feedback revise scope, timeline, and fees if applicable.
• Review engagements prepared by other employees for compliance and quality control purposes. Follow detailed documentation on the process.
• Build and maintain strong relationships with WWT Sales and WWT Services stakeholders and other WWT departments and employees.
• Serve as the point of contact for the Services organization regarding assigned Sales opportunities.
• Support high-volume and low-complexity engagements independently.

Benefits

• Health, Dental, and Vision Care
• Onsite Health Centers
• Employee Assistance Program
• Wellness program
• Competitive pay
• Profit Sharing
• 401k Plan with Company Matching
• Life and Disability Insurance
• Tuition Reimbursement
• PTO and Sick Leave (starting at 20 days per year)
• Holidays (10 per year)
• Parental Leave
• Military Leave
• Bereavement
• Nursing Mothers Benefits
• Voluntary Legal
• Pet Insurance
• Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree