Senior Solution Sales Executive - Customer Experience (CX) - West

SAP • San Francisco, CA

12d • Hybrid

About The Position

SAP Customer Experience helps build trusted relationships between brands and their customers to unlock a new world of digital innovation, customer value, and sustainable growth. SAP Customer Experience brings together the portfolios and teams from the Hybris, CallidusCloud, Gigya and Coresystems acquisitions to form SAP Intelligent CX, our integrated technology suite. We have a bold mission ahead and have complete support across SAP to revolutionize the front office and bring it together with our back-office through S/4HANA. Across SAP Customer Experience, being bold and winning is paramount to our culture and our people thrive in high performing teams. We seek talent who want to innovate, be disruptive, and who support mutually agreed upon goals and ambitions. As a fast-paced growth business, there are no limits to how our teams will shape the future of SAP and our industry.

Requirements

• Proven track record in business application software sales with overachievement of quota.
• 5-7 years of experience in sales of business software/IT solutions.
• Deep understanding of the solution and solution innovations.
• Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations.
• Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo unit leaders.
• Demonstrated success with large transactions and challenging sales pursuits.
• Proven contractual and negotiation skills.
• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions.
• Knowledge of financial, competitive, regulatory environment.

Nice To Haves

• Alignment with product/solution management teams and marketing organizations a plus.

Responsibilities

• Achieve overall revenue goal by creating a complete territory business plan that generates at least 4x quota in pipeline opportunity.
• Identify and qualify opportunities, develop and drive strategy.
• Develop an opportunity plan containing the value proposition for all of SAP's targeted line of business solutions (CRM, HCM, SCM, GRC, EPM, Business Intelligence, etc.) and services to potential customers & prospects in that territory.
• Create and nurture executive relationships and position the SAP executive team.
• Generate demand, manage pipeline, and close opportunities.
• Develop opportunity plans containing compelling solution value propositions.
• Conduct White Space analysis to identify growth opportunities.
• Work with wider account team on sales campaigns.
• Manage customer relationships at the solution area/buying center level.
• Progress opportunities for move to cloud/expand footprint accounts or accounts which are new to the solution area.
• Utilize deep knowledge of how companies operate, business models, strategies, and end-to-end business processes.
• Stay informed about SAP’s competition and value drivers.
• Leverage SAP’s comprehensive team of experts and industry knowledge to effectively address customer needs.
• Build customer participation in relevant SAP communities, programs, and events.
• Facilitate collaboration with the partner ecosystem.

Benefits

• Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
• SAP North America Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed