Solution Presales Consultant

Eficode
Remote

About The Position

Eficode is seeking a Solution Presales Consultant to join its growing US Sales team. This role is crucial for helping customers navigate the complexities of modern software development. The consultant will work closely with the US Sales and Global Delivery teams, leading customer discovery, understanding challenges, and connecting clients with Eficode's services, products, and technology partners. The position is broad, covering DevOps, software development, platform engineering, cloud, developer tooling, and AI. The consultant will help shape complex solutions, involve specialist expertise when needed, and support opportunities from initial conversations through to handover to the Delivery team. As a new role in the US business, the individual will also have the opportunity to influence the region's presales approach.

Requirements

  • 6+ years of experience in technical presales, solutions architecture, sales engineering, technology consulting or a similar customer-facing technical role.
  • Broad knowledge of DevOps and the software development lifecycle, including areas such as platform engineering, cloud and developer tooling.
  • Experience shaping complex technology solutions and working alongside Sales throughout the opportunity lifecycle.
  • Strong customer discovery and consultative skills, with the ability to understand pain points and translate them into clear solution directions.
  • The confidence and credibility to present to and advise senior technical and business stakeholders.
  • An understanding of how AI is changing the software development lifecycle, including developer productivity, platform engineering and enterprise governance.
  • A commercial mindset, with an understanding of how technical decisions impact scope, risk and the wider opportunity.
  • Strong communication and collaboration skills, plus willingness to travel to customers within the US when needed.

Nice To Haves

  • Experience with Atlassian, GitHub, GitLab or another DevOps/developer platform ecosystem.
  • Experience selling consulting, transformation or managed services alongside technology products and licenses.
  • Experience acting as a long-term technical advisor to large enterprise customers, including roadmap and expansion conversations.
  • Experience working across software vendors, consultancies and partner ecosystems.
  • Relevant vendor certifications, architecture credentials or technical education – although practical experience and capability matter more to us than a particular degree.

Responsibilities

  • Lead customer discovery to understand challenges, priorities and desired outcomes.
  • Design and shape solutions across Eficode’s portfolio of products, licensing and services.
  • Bring together expertise across Sales, Delivery and our technology partners to ensure solutions are technically sound, commercially viable and deliverable.
  • Provide solution governance throughout the sales cycle, challenging scope, assumptions, estimates, risks and commitments where needed.
  • Partner with Sales to win and grow opportunities, supporting proposals, presentations, commercial discussions, upsell and cross-sell.
  • Present compelling solution narratives to senior technical and business stakeholders, clearly communicating value, approach and expected outcomes.
  • Ensure a smooth transition into Delivery, with clear alignment on scope, outcomes, commercials, risks, dependencies and customer expectations.
  • Use delivery feedback and lessons learned to continually improve propositions, solution approaches and estimating.
  • Contribute to commercial targets including pipeline progression, conversion, margin and successful sales outcomes.
  • Help strengthen our US presales capability by coaching Sales colleagues and developing reusable tools, approaches and materials.

Benefits

  • 25 days’ annual leave plus public holidays, with the option to purchase up to 10 additional days each year.
  • Medical, dental and vision coverage, alongside life insurance and a 401(k).
  • Free access to all Udemy courses and unlimited free books.
  • Remote and flexible working, with flexible work hours, a home working equipment budget and your choice of work phone, laptop and necessary equipment.
  • Enhanced maternity and paternity leave, plus two volunteering days each year.
  • Regular team lunches, socials and industry events, with opportunities to attend major industry conferences.
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