Solution Operations Support - Managed Technology and Digital Solutions

Robert Half • San Ramon, CA

22h • Remote

About The Position

The Solution Operations Support provides critical support to the Solution Operations Manager and the Managed Technology & Digital Solutions (MTS/DS) team. This role is responsible for coordinating projects, maintaining operational reports and documentation, supporting team initiatives, and ensuring day-to-day activities are completed accurately and on time. The ideal candidate is highly organized, detail-oriented, proactive, and capable of independently managing multiple priorities while maintaining a high level of accuracy, follow-through, and professionalism. This individual must be comfortable working with executive leadership, managing competing deadlines, and communicating effectively with stakeholders across the organization.

Requirements

• Associates degree (preferred)
• Minimum of 3 years of experience in project coordination, operations support, administrative support, or a related field.
• Strong organizational, prioritization, and problem-solving skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Excellent verbal and written communication skills.
• Demonstrated attention to detail, accountability, and commitment to delivering high-quality work.
• Receptive to feedback, eager to learn, and committed to continuous improvement.
• Advanced proficiency in Microsoft Excel, PowerPoint, and Word.

Responsibilities

• Partner with the Solution Operations Manager to support MTS/DS workstreams, team initiatives, and special projects.
• Coordinate and track project activities, deliverables, and deadlines, ensuring stakeholders are informed of progress, risks, and potential roadblocks.
• Compile and analyze operational and financial reports, identifying trends, patterns, and key insights.
• Prepare, maintain, and quality-check project documentation, presentations, dashboards, trackers, and other business materials.
• Coordinate travel arrangements, meeting logistics, expense reporting, and follow-up action items as needed.
• Communicate proactively with leadership and team members ensuring requests are acknowledged, updates are provided, and commitments are followed through to completion.
• Demonstrate strong ownership, accountability, attention to detail, and follow-through by independently managing assigned responsibilities with minimal oversight and proactively identifying issues, risks, or process improvements.

Benefits

• group health insurance benefits (medical, vision, dental)
• FSA and HSA healthcare accounts
• life and accident insurance
• adoption and fertility assistance
• paid parental leave of up to 6 weeks
• short/long term disability
• paid time off for vacation, personal needs, and sick time
• up to 17 days of CTO per calendar year
• up to 11 paid holidays per calendar year
• company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree