Digital Technology Operations Lead

ArcherSan Jose, CA
Onsite

About The Position

Archer is seeking a Sr./Staff Technical Program Manager to run the operational backbone of the Digital Technology Organization’s (DTO) Corporate Technology portfolio. This role owns the end-to-end portfolio cadence across active initiatives, including intake, triage, prioritization, and “push-right” resequencing, together with the financial governance, PMO tooling, and reporting that keep leadership decisions grounded in data. This is a high-ownership, execution-focused role for someone who thrives at the intersection of program operations, financial governance, and analytics. You will be the connective layer between initiative POCs/PMs, cross-functional partners, and DTO leadership, keeping a large, fast-moving portfolio prioritized, funded, measured, and moving.

Requirements

  • 8+ years leading technology programs or PMO operations, ideally within a Corporate or Enterprise Technology environment.
  • Demonstrated ownership of portfolio cadence, intake, triage, prioritization, and resequencing, across many concurrent initiatives.
  • Strong financial and CapEx governance experience: cost estimation, forecasting, and tracking to actuals.
  • Hands-on with PMO tooling, Jira configuration/customization and BI/reporting dashboards (Sigma, Tableau, Power BI, or similar).
  • Strong data and analytics orientation: portfolio reporting, capacity/workload tracking, and the metrics that inform leadership.
  • Proven stakeholder coordination across POCs/PMs, cross-functional partners, and executives, including running recurring exec and SteerCo cadences.
  • Excellent written communication, able to prepare executive and SteerCo decision materials.
  • Strong analytical and problem-solving capabilities in ambiguous, fast-moving environments.

Nice To Haves

  • Experience supporting People/HR technology delivery (HRIS, payroll automation, LMS such as Docebo, onboarding apps, international/multi-region integrations).
  • Sigma (or comparable BI) dashboard development.
  • Experience in regulated or high-compliance industries (aerospace, medical device, manufacturing, etc.).
  • PMP, PMI-ACP, CSM, or equivalent certifications.
  • Experience maturing PMO process and tooling as an organization scales.
  • Knowledge of PeopleOps / People Technology.
  • Familiarity with FP&A / CapEx accounting treatment.
  • Jira administration and Sigma (or comparable BI) development.
  • Knowledge of InfoSec, IT infrastructure, or Supply Chain technology domains.

Responsibilities

  • Own the end-to-end portfolio cadence across ~30 active initiatives: intake, triage, prioritization, and “push-right” resequencing.
  • Own CapEx and financial governance across all initiatives, cost estimates, forecasts, capitalization treatment, and tracking to actuals.
  • Own PMO tooling: Jira configuration and customization, and the Sigma reporting dashboard.
  • Run weekly check-ins with every initiative POC/PM to keep status, risks, and dependencies current.
  • Run every-other-day executive and cross-functional preparation syncs.
  • Prepare Steering Committee (SteerCo) communications and decision materials.
  • Own portfolio reporting, capacity and workload tracking, and the metrics that feed leadership decisions.
  • Build and maintain dashboards (Sigma) and reporting that give leadership a single, trusted view of portfolio health.
  • Translate raw initiative, financial, and capacity data into decision-ready insight.
  • Provide PMO delivery support for the People-side project pipeline, new-hire application, international payroll automation, Docebo/LMS, and UAE integrations.
  • Partner with People Technology leadership to sequence, govern, and report on these initiatives.
  • Own the broader Corporate Technology enhancement backlog that otherwise has no dedicated owner.
  • Triage, prioritize, and drive delivery across enhancement requests spanning enterprise systems and business applications.

Benefits

  • pay-for-performance culture
  • reward performance that supports the Company's strategy
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