Solution Executive, Career Networks

HEALTHSTREAM INC • Nashville, TN

2d • Hybrid

About The Position

The SMB (small- & medium business) Solution Executive, Career Networks is a hybrid sales role responsible for both driving new enterprise sales and managing, retaining, and growing an existing book of business within HealthStream’s Career Network portfolio in HealthStream’s SMB Accounts. The role will initially focus on selling and supporting the myCNAjobs line of business, with additional responsibilities to include selling across the broader Career Network Suite. In addition to acquiring new logos, this position owns a portfolio of SMB customers and is accountable for maintaining strong client relationships, expanding revenue through renewals, upsells, and cross-sells, and ensuring long-term customer value. Through a consultative sales approach, the Solution Executive aligns customer and prospect hiring and workforce needs with HealthStream’s Career Network solutions by building trust, credibility, and relationships with key stakeholders. This individual has end-to-end responsibility for the sales process—including prospecting, qualification, positioning, demonstrations, objection handling, negotiation, and closing—in order to meet or exceed assigned sales quotas across both new and existing accounts.

Requirements

• Bachelors degree or higher required.
• Prior career network, job board or recruitment oriented experience preferred.
• Experience selling into post acute preferred.
• Consultative selling experience with a track record of at least 3 years of successful SMB sales in highly competitive environments.
• Strong presentation skills and executive presence.
• Excellent communication skills and the ability to develop stakeholder relationships.
• High level of integrity and professionalism.
• Comfortable working independently and in a team selling environment as part of an empowering, fast paced, results oriented culture.
• Multi-task oriented; works with a sense of urgency and a desire for excellence in performance.
• Enthusiasm and initiative, and ability to operate independently with limited oversight.
• Ability to travel 5% - 10% (select conferences).
• Excellent communication skills and the ability to quickly develop relationships, both internally and externally.
• Familiarity with CRM tools such as SalesForce and Hubspot.
• Able to create and report on data analytics using Excel and PowerPoint.
• Proficient use of MS Teams/WebEx.
• Team player with positive attitude.
• Hunter/Closer mentality.
• Consultative sales style.
• Follow up skills a must.
• Highly accountable for ones own success and able to take ownership of professional self-development.
• High emotional intelligence required to succeed in this role.
• Ability to work in a dynamic and complex team selling environment through collaboration with trust and comradery.
• Ability to manage long sales cycle.
• Ability to accurately manage sales funnel and forecasting on a weekly basis.
• Ability to articulately position our value proposition through passion and with a connection to the importance of competency.
• Ability to present and demonstrate complex solutions in a way that is compelling & easy to understand in a unique healthcare budget environment.
• Highly driven to achieve personal and team quota goals.

Responsibilities

• Adhering to all HealthStream security policies, procedures, and assigned training.
• Analyzing market opportunity within existing customer accounts and new prospect accounts to drive net-new revenue and expand current relationships.
• Owning and managing a book of small and medium business customers, with accountability for customer retention, satisfaction, and revenue growth through renewals, upselling, and cross-sells.
• Building and maintaining trusted advisor relationships with key customer stakeholders to ensure ongoing value realization and long-term partnership.
• Acquiring and maintaining a deep understanding of solution components, features, functionality, and benefits to effectively support both new sales and existing customers.
• Collaborating with HealthStream Account Managers and internal teams to develop and execute account strategies that support customer goals while driving portfolio growth across the broader Healthstream suite.
• Devising and executing competitive strategies to protect and grow existing accounts while targeting and unseating competitors.
• Presenting and demonstrating the value proposition and ROI of assigned solutions to customers and prospects using a consultative approach via Teams/WebEx and in person as appropriate.
• Creating and executing an annual business plan aligned to monthly, quarterly, and annual quota attainment across both new and existing revenue.
• Achieving and maintaining Product Certification for assigned solutions through HealthStream’s Product Certification Program.

Benefits

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level