Solution Engineer

MealSuite • Dallas, TX

12h • Hybrid

About The Position

We’re looking for a high-energy, technically-minded Solution Engineer to join our Solutions Engineering Team. Reporting to the Senior Director, Solutions Engineer, you’ll be the technical “glue” of the sales process – supporting both direct sales and our growing partner sales channel. You’ll play a pivotal role in shaping the customer and partner experience, ensuring every prospect’s journey is seamless, impactful, and clearly demonstrates the value of our mission-critical technology.

Requirements

• 3+ years of experience in a technical presales or consulting role, ideally within SaaS or healthcare technology.
• Experience collaborating with reseller, referral, or strategic partners with an apt understanding of how to enable their success.
• Familiarity with Customer Relationship Management tools, such as Salesforce, HubSpot, Zoho, or equivalent.
• Effective communication skills, able to translate complex technical workflows into simple, value-driven stories for healthcare administrators, clinical staff, and partner sales teams.
• Strong affinity for “under the hood” work, like figuring out how to configure solutions to meet specific client needs.
• A genuine care about using technology to improve the lives of seniors and patients in aging services while wearing multiple hats and adapting to the needs of a growing sales organization.
• Ability to thrive in a collaborative, fast-moving environment
• Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam if required)

Responsibilities

• Partner with Account Executives and channel partners to uncover the unique operational challenges of healthcare providers and map them to MealSuite’s capabilities.
• Deliver tailored, persuasive product demonstrations that go beyond features to show real-world impact on patient care — whether presenting directly to prospects or enabling partners to do the same.
• Lead the technical validation phase, answering deep dive questions on data integration, regulatory compliance, and workflow automation.
• Support partner sales teams by providing technical training, demo guidance, solution configuration insights, and ongoing presales support to help them position MealSuite effectively.
• Serve as the “voice of the product” during the sales cycle, providing insights on food waste reduction, operational efficiency, Point of Sale or Mobile ordering, and Backoffice management.
• Collaborate with Product and Engineering teams to share market and partner insights, helping influence the future roadmap of our SaaS suite.

Benefits

• Unlimited paid time off
• Retirement savings support – RRSP/401(k) matching at 100% up to 3%
• Day one medical, dental, and vision options
• Life & disability insurance
• Paid maternity and parental leave
• Hybrid flexibility
• Opportunities for career development and advancement
• Participation in our equity program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees