Solution Engineer

TigerGraph • Milpitas, CA

11h • Remote

About The Position

TigerGraph is a platform for advanced analytics and machine learning on connected data, featuring the only scalable graph database for the enterprise. Its technology supports fraud detection, customer 360, MDM, IoT, AI, and machine learning, and is used by Fortune 500 organizations and innovative mid-size and startup companies to accelerate analytics, AI, and machine learning. Examples include real-time fraud detection for top global banks, care path recommendations for patients, personalized offers for consumers, and optimizing energy infrastructure. TigerGraph is expanding its modern graph database, analytics, and ML platform and is looking for someone to join its new Customer Success team. The Solutions Team at TigerGraph focuses on continuously developing and improving the world's fastest real-time Graph Analytics platform, pushing its high-performance engine to its limits. Members of this team develop cutting-edge data products for real-world applications and customers using core TigerGraph platform tools. The ideal candidate is a passionate problem solver who fearlessly tackles customer's 'impossible' problems and designs exceptional, high-performance solutions that become cutting-edge in real-time data analytics applications.

Requirements

• B.S. in Computer science with 4 years' experience or M.S. in Computer Science with 2 year's experience
• Industry experience in software development
• Linux OS and command-line experience
• Talent for algorithm design and problem solving
• Enthusiasm for graph algorithms and graph data structure design
• Ability to work independently, manage deadlines and set priorities
• Innovative entrepreneurial spirit to develop new business opportunities
• Passion for the start-up environment
• Customer service and communication skills
• Experienced with implementing solutions in enterprise production environments
• Occasional travel may be required

Nice To Haves

• C++ and/or big data engineering a plus

Responsibilities

• Lead architecture initiatives from inception to completion
• Collaborate with business users to create solutions aligned with business needs
• Technical subject matter expert
• Help drive and create reusable assets to improve the efficiency
• Work on mid-range to large projects
• Documentation to aid in the understanding of the solution offerings
• Customer health checks
• Engage with pre-sales PoC/PoV to help achieve the technical win
• Contribute to a growing body of graph design and graph algorithm methodology
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level