Solution Engineer

Acclaim

4h

About The Position

We are seeking a highly technical, customer-focused Solution Engineer to bridge the gap between our product, sales, and client success teams. This role is responsible for understanding customer challenges, designing tailored AI-driven solutions, delivering compelling technical demonstrations and supporting successful deployments. The ideal candidate is equally comfortable discussing architecture with engineers and business value with executives.

Requirements

• 5+ years of experience in Solution Engineering, Sales Engineering, or Technical Consulting
• Strong understanding of APIs, system integrations, cloud environments, and data architecture
• Strong experience working with and understanding of AI/ML, automation platforms, or SaaS products
• Ability to communicate complex technical concepts to non-technical stakeholders
• Strong problem-solving and analytical skills

Nice To Haves

• Experience in AI implementation, automation workflows, or enterprise SaaS
• Familiarity with cloud platforms (AWS, Azure, GCP)
• Background in process optimization or digital transformation initiatives
• Startup experience or experience in fast paced environments

Responsibilities

• Partner with Account Executives to identify customer needs and technical requirements
• Lead technical discovery sessions and solution scoping workshops
• Translate business objectives into scalable AI and automation architectures
• Develop solution proposals, technical documentation and implementation roadmaps
• Design customized solution architectures using the Aсclaim.ai platform
• Deliver tailored product demos, proofs of concept (POCs) and pilot programs
• Build integrations with customer systems (CRM, ERP, APIs, databases, etc.)
• Collaborate with Product and Engineering teams to communicate customer feedback and feature gaps
• Support onboarding and deployment of enterprise clients
• Ensure technical success during initial rollout and scaling
• Troubleshoot integration and performance issues
• Document best practices and reusable solution templates

Benefits

• Health insurance stipend – we provide a monthly allowance to help cover your individual health plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed