Solution Engineer - ValueOps

Broadcom • Boston, MA

1d • $110,800 - $177,300 • Remote

About The Position

Are you ready to take on a senior Domain Specialist role collaborating closely with customers to ensure they are achieving value from our solutions and delivering business outcomes? Are you motivated by discovering and translating client’s business requirements into specific systems, applications or process designs for very large complex technology solutions? Do you enjoy working together with a team of senior level strategists and specialists that are strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Then you’re ready to join us on the Solution Engineering team at Broadcom Software.

Requirements

• Have a bachelor’s and 12+ years of related experience or master’s degree and 10+ years of experience in a technology or business related discipline.
• Eager and willing to understand our customers ‘why’
• Skills necessary to shift customer from relationship to partnership
• Strong background with Project & Portfolio Management, FinOps, Infrastructure Portfolio Management, and Agile management solutions such as Clarity, Planview, Jira, ServiceNow, Apptio and others
• Understanding of Agile frameworks, such as SAFe
• Ability to understand customer business problems and clearly formulate and articulate software solutions to solve those problems
• Ability to interact with business users to discuss and document business requirements, and then translate those requirements into a working application.
• A broad understanding of business and IT management
• Strong presentation skills, including software demonstration skills
• Excellent interpersonal and communication skills

Responsibilities

• Performing value alignment with strategic customers
• Building relationships across customer's or partner's IT and business silos and offerings to understand, build, document and share our knowledge of their portfolio management, agile transformation, challenges and potential impact of planned projects.
• Understand and act as a valued resource early and often within the customer's decision-making process (e.g.: during the idea or conceptual stages).
• Identify and lead adoption activities with key customers.
• Maintain account opportunity, engagement and adoption information
• Managing and directing team members within assigned accounts
• Maintain good understanding of the Agile Operations Divisions (AOD) capabilities/products across entire portfolio
• Maintain understanding of the ValueOps domain (functional and technical)
• Maintain understanding of 3rd party solutions and tools related to the domain
• Perform demos and proof of value for PPM and Agile solutions
• Present solution & adoption roadmaps to customers
• Collaborate with stakeholders across Sales, R&D, Services, and Management to ensure synergy and consistency across solutions (in terms of technology, architecture and roadmap) in assigned customers
• Collaborate closely with other domain members in the territory to ensure cross-pollination, collaborative learning and 360-degree understanding of assigned accounts
• Collaborate in the definition and execution of account marketing activities

Benefits

• discretionary annual bonus
• competitive new hire equity grant
• annual equity awards
• Medical
• dental and vision plans
• 401(K) participation including company matching
• Employee Stock Purchase Program (ESPP)
• Employee Assistance Program (EAP)
• company paid holidays
• paid sick leave and vacation time
• Paid Family Leave
• other leaves of absence

What This Job Offers

• Job Type: Full-time
• Career Level: Senior