Solution Engineer

VTEXNew York, NY
11dHybrid

About The Position

As a Solution Engineer at VTEX, you will be a key player in the sales process, working alongside Account Executives to support technical discovery, solution design, and client alignment throughout the pre-sales journey. This role demands a unique blend of technical expertise and business acumen, with strong knowledge of commerce (both B2B and B2C) being essential to succeed. You will engage directly with senior IT and business stakeholders, guiding them through complex digital transformation discussions and crafting tailored, technically feasible solutions that address both strategic goals and operational challenges. Your responsibilities will include demonstrating the VTEX platform and its capabilities, responding to RFPs, developing technical documentation, building proof of concepts (PoCs), and leading technical conversations through to contract signature. Once the deal is closed, you will facilitate a thorough handover of project context and documentation to the Customer Experience (CX) team to ensure a smooth implementation. This role is ideal for a self-driven, solution-oriented professional who is passionate about digital commerce and excited by the opportunity to shape transformative commerce experiences for enterprise clients. For this position you are required to attend the office 4 days a week (Monday - Thursday), and remote work on Friday.

Requirements

  • You have 4+ years of experience as a Solutions Engineer;
  • You have deep knowledge in B2B and B2C Commerce;
  • You have experience in pre-selling or selling enterprise SaaS solutions (preferably in the commerce landscape) and technical knowledge for platform and integration models via API;
  • You are fluent in English;
  • You have experience in developing working relationships across all levels of management, internally and externally;
  • You can work multi-functionally with colleagues and managers, internally and externally;
  • You can translate complexity into action plans and communications;
  • You translate the customers' needs into business and architectural solutions;
  • You have a tech & math mindset, providing simple solutions to complex problems;
  • You have strong communication and presentation skills.
  • You have a curious, AI-first mindset to help streamline and eliminate processes within the team;

Nice To Haves

  • It's a plus if you are fluent in French, Spanish and/or Portuguese

Responsibilities

  • Demonstrating the VTEX platform and its capabilities
  • Responding to RFPs
  • Developing technical documentation
  • Building proof of concepts (PoCs)
  • Leading technical conversations through to contract signature
  • Facilitate a thorough handover of project context and documentation to the Customer Experience (CX) team to ensure a smooth implementation.

Benefits

  • Competitive compensation
  • Extended parental leave
  • Medical insurance
  • Ticket restaurant
  • Life Insurance
  • Legal plan
  • Language scholarship: 65% subsidies in English, Spanish, Portuguese courses
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service