Solution Engineer / Technical Specialist

Nasuni • Boston, MA

5d • Remote

About The Position

Nasuni is expanding its platform capabilities through the acquisition of Resilio, a leader in real-time data movement and edge data synchronization. This role sits on the Resilio team within Nasuni, supporting customers with high-performance, distributed data workflows across hybrid and edge environments. We are hiring a Solution Engineer to drive technical success across the pre-sales cycle—owning product demonstrations, proof-of-concepts, and technical validation for customers evaluating Resilio-powered solutions. This role is ideal for someone who thrives in customer-facing technical environments, can translate complex infrastructure into clear business value, and enjoys hands-on deployment, troubleshooting, and solution design. This role is not for candidates who prefer purely internal or support-only roles without direct customer engagement. Owns the technical win in the sales cycle for mid-market and enterprise opportunities. Operates independently across multiple deals with moderate complexity. Leads POCs, demos, and deployment validation with customers. Partners closely with Sales, Product, and Customer Success. Provides solution-level guidance, not product roadmap ownership. Focus is execution with influence, not strategic territory ownership.

Requirements

• 7–9+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical roles
• Hands-on experience deploying and supporting distributed systems, storage, or data infrastructure solutions
• Strong knowledge of: Networking fundamentals (VPNs, subnets, firewalls), Storage systems and performance considerations
• Experience with Windows, Linux, and cloud environments (Azure preferred)
• Ability to independently run technical demos, POCs, and customer deployments
• Experience using scripting (e.g., PowerShell, CLI tools) for troubleshooting or automation
• Strong communication skills with ability to explain technical concepts to diverse audiences
• 7–9+ years total experience in technical roles
• 3–5+ years in customer-facing (Sales Engineering or similar) roles
• Demonstrated experience working across multiple concurrent customer engagements

Nice To Haves

• Experience with data replication, synchronization, or edge data technologies
• Familiarity with Azure infrastructure and automation services
• Experience supporting enterprise or mid-market customers in pre-sales cycles
• Exposure to AI-assisted tools for workflow efficiency (e.g., automation, diagnostics, or content generation)
• Experience in high-performance data transfer or real-time data orchestration platforms
• Background in hybrid cloud or edge computing architectures
• Proven track record influencing technical wins in complex sales cycles
• Experience creating reusable demo environments or automation frameworks

Responsibilities

• Lead technical discovery conversations to understand customer data architecture, workflows, and constraints
• Design and deliver tailored product demonstrations and proof-of-concepts (POCs) using Resilio technology
• Guide customers through installation, configuration, and deployment in hybrid and cloud environments
• Advise on best practices for: Distributed data synchronization, Network and storage architecture, Performance optimization and scalability
• Partner with Account Executives to progress deals and remove technical blockers
• Collaborate with Customer Success to ensure smooth transition from pre-sales to post-sales
• Use scripting (e.g., PowerShell) and automation tools to accelerate deployments and troubleshooting
• Apply AI-assisted tools (where appropriate) to improve demo preparation, troubleshooting efficiency, and customer insights
• Represent Nasuni and the Resilio platform at customer meetings, events, and technical workshops
• Contribute to technical documentation, enablement content, and reusable demo assets

Benefits

• Take-What-You-Need paid time off
• Comprehensive health, dental, and vision plans
• HSA and FSA Plans
• Life and disability insurance
• 401K Retirement plan and match
• Generous employee referral bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed