Solution Engineer Lead

Bank of America • Charlotte, NC

2d • Onsite

About The Position

This job is responsible for defining and leading the engineering approach across end-to-end technology stacks. Key responsibilities include leading teams to deliver design solutions, engaging in development environments to identify and improve performance/capacity issues, and ensuring system design solutions comply with enterprise standards. Job expectations include demonstrating technical expertise within domains, decomposing objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Requirements

• 7+ years’ experience with engineering and/or troubleshooting across Microsoft 365 workloads and identity management
• Expert-level knowledge of relevant identity and access management, multi-factor authentication (MFA), conditional access policies and licensing services both cloud and on-premises, across various Microsoft technologies
• Expert-level knowledge of foundational components such as Active Directory, network infrastructure/architecture(DNS/DHCP, routing, etc.), PowerShell scripting
• Expert knowledge of overall cloud identity standards and specifications
• Expert knowledge of Microsoft 365 licensing services including deployment, configuration, and administration
• Understanding of hybrid cloud environments and integration with on-premises infrastructure
• Knowledge of security frameworks and compliance standards (e.g., GDPR, HIPAA)
• Strong experience architecting and building applications to support workstreams across multiple platform tiers
• Self-starter, critical thinker with proven ability to deal with granular requirements yet see things holistically and strategically
• Ability to shift and pivot with changing responsibilities
• Ability to work effectively both independently
• Ability to work with business and technical teams to build requirements and technical artifacts
• Ability to prioritize and organize effectively
• Ability to learn new technology and business process as required

Nice To Haves

• Analytical Thinking
• Collaboration
• Innovative Thinking
• Solution Delivery Process
• Solution Design
• Architecture
• Automation
• Influence
• Risk Management
• Technical Strategy Development
• Adaptability
• Application Development
• Business Acumen
• DevOps Practices
• Production Support

Responsibilities

• Ensures that execution aligns with product strategy by working with product management, product owners, and other stakeholders, contributing to the technology strategy for their technical domain
• Mentors and guides Solution Engineer resources and more junior engineers on performance evaluation and validation methods and tools ensuring system design technology solutions comply with enterprise system design and engineering standards
• Participates in solution-driven discussions, such as various Communities of Practice (COPs), contributes to the design of large or highly complex architectural designs, and finds creative solutions through their knowledge of the domain and operational constraints
• Collaborates with Development and Infrastructure teams to understand technical solutions and provide the performance capabilities required in the application across the technology stacks provided by peer Engineering Leads
• Serves as an internal senior trusted advisor providing identity and access management consulting services across multiple project teams, to provide advice on IAM
• Assists with alternatives where identity and access management requirements cannot be met
• Leads Microsoft 365 identity, access management, modeling, groups, and licensing service architectures with focus on sustainability and compensating controls to ensure resiliency
• Hands on design and configuration of the identity aspects of Microsoft 365 to support evolving capabilities and services
• Educates team members on the technology practices, standardization strategies, and best practices to create innovative solutions
• Brings strategic, deep understanding of identity security compliance concepts and practices with alignment to financial services standards; with proven techniques in the development and system integration
• Contributes to the creation of the roadmap in support of the product roadmaps, including Microsoft 365 identity, access management, and licensing modernization
• Provides strategic technical guidance to leadership and development teams to implement best practices
• Focus on process improvements contributing towards increasing operational excellence and an improved user experience
• Will generate and maintain architectural design artifacts in support of governance standards, requirements, and operational excellence
• Provide oversight on technical activities to function as a mentor, help with problem escalation, and communicate significant problems or issues to management
• The individual in this role is responsible for defining and leading the engineering approach across end-to-end technology stacks.
• This individual will lead single or multiple teams to deliver trusted, timely, and secure engineering design solutions that meet business outcomes and enterprise architecture.

Benefits

• competitive benefits to support their physical, emotional, and financial well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed