Lead Solution Engineer

Salesforce • Mclean, VA

21h • Onsite

About The Position

Salesforce is seeking exceptional candidates to join the Public Sector ECS Solution Engineering team. The ECS business is the highest performing, highest growth team in Public Sector. As part of the Salesforce Public Sector business unit, we provide PaaS and SaaS cloud solutions to US State and Local and Canadian customers. The Solution Engineer is responsible for presenting our solutions based on the customer’s business and value drivers, seamlessly weaving technology, capabilities and business requirements into every customer presentation. The Solution Engineer is responsible for securing the technical and functional win in every opportunity by addressing the customer’s business requirements and removing all technical objections throughout the sales cycle. To accomplish this, the Solution Engineer must partner closely with Sales and have technology and sales acumen to drive meaningful discovery to uncover current and future state business requirements, develop a technical sales strategy, configure and demonstrate the solutions that address these requirements while focusing on business value. Prior experience with Customer Relationship Management technology and enterprise selling in a customer-facing role is highly desirable. But equally important is self-drive and motivation to learn new technologies and industries. Solution Engineers are master storytellers; they take complex pieces of technology and explain them in an intuitive and compelling way.

Requirements

• 5+ years experience as a solution/sales engineer for a CRM company or similar technology
• Knowledge of related applications, relational database, web technology, and cyber-security
• Solid oral, written, presentation and interpersonal communication skills
• Ability to work as part of a cross-functional team to solve technical problems
• B.S. Computer Science, Software Engineering, MIS
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in varied political environments
• Minimum of 4 years of professional experience
• US Citizenship

Nice To Haves

• Salesforce Certifications
• Previous experience as a solution/sales engineer
• US and/or Canada Public Sector, Federal Civilian industry experience
• Familiarity with Salesforce technology
• Familiarity with Government Cloud Compliance standards and certifications
• Salesforce Ecosystem: Current Salesforce AI Specialist Certification (or equivalent)
• Salesforce Administrator, Salesforce Service Cloud, and Salesforce App Builder certifications are highly desirable.

Responsibilities

• Understand customer goals and challenges and map those back to the Salesforce product portfolio
• Design, build, and demonstrate innovative solutions to address these challenges
• Present Salesforce technology infrastructure, including demonstrating deep familiarity with hardware, software, networking and security stack
• Participate in all appropriate product, sales, technical training and certifications to acquire and maintain the knowledge necessary to be effective in the position
• Attain quarterly and annual objectives defined collaboratively with management
• Respond effectively to RFIs/RFPs
• Active participation in a fast-paced high-energy market segment and balance multiple projects in a team-selling environment

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior