Solution Engineer APAC

MetalBear • New York, NY

1d • Remote

About The Position

MetalBear is looking for an exceptional versatile technologist to join as our Solutions Engineer in the APAC region. This is a rare opportunity to design, build, and lead a customer-facing function from the ground up — shaping our go-to-market strategy, driving technical success for customers, and defining what world-class customer experience looks like for developers using mirrord. As MetalBear’s APAC Solutions Engineer, you will own the entire customer journey — from first touch to long-term success. You’ll lead technical evaluations, Proof-of-Concepts (POCs), and production deployments, while building deep relationships with customers and feeding real-world insights back into our product roadmap. This is a high-impact, high-growth role with massive opportunity to shape our customer experience strategy and accelerate your career trajectory.

Requirements

• 3+ years in high-performance environments (startups, scale-ups, or hyper-growth companies).
• Technical fluency: Hands-on experience with AWS, GCP, or Azure, modern infrastructure (Kubernetes, microservices), and ability to read/write code confidently.
• Proven (or high potential) experience in customer-facing technical roles — Solutions Engineering, Customer Success, or Pre-Sales.
• Self-starter mentality: Thrives in ambiguous, fast-moving environments with minimal oversight.
• Excellent communication & relationship-building skills — comfortable with both technical and business stakeholders.
• Execution-focused: Organized, detail-oriented, and able to juggle tactical and strategic priorities.

Nice To Haves

• Experience in quota-carrying pre-sales or customer success roles in developer tools or cloud infrastructure.

Responsibilities

• Own end-to-end technical engagement — run demos, guide Proof-of-Concepts (POCs), advise on architecture, and support smooth deployments.
• Lead onboarding & long-term success — ensure customers adopt mirrord effectively and realize continuous value.
• Act as a trusted advisor — deeply understand customer needs, troubleshoot technical issues, and provide best practices for cloud-native environments.
• Partner cross-functionally — work closely with Sales, Product, and Engineering to shape our offering and influence roadmap priorities.
• Build from zero to one — create scalable playbooks, documentation, and processes to support rapid growth across the region.
• Be the Voice of the Customer — relay insights and feedback to help us iterate fast and keep developers delighted.

Benefits

• Competitive compensation with meaningful equity in a high-growth startup.
• A key role in scaling MetalBear across APAC with outsized ownership and impact.
• Fast career acceleration in a company that values curiosity, innovation, and execution.
• Remote-first, async-friendly culture built for focus and flexibility.
• Direct exposure to founders and executives, influencing product and GTM strategy.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed