Solution Delivery Manager (Business)

Resource Innovations

7d • Onsite

About The Position

Resource Innovations is seeking a Solution Delivery Manager to join our growing team in San Juan, PR. We are seeking a highly skilled and motivated Solution Delivery Manager with a strong background in energy efficiency to join our dynamic team. As a Solution Delivery Manager, you will have a highly visible role both internally and externally and will be responsible for developing short and long-term implementation plans, leading program implementation activities, developing trusted relationships with key partners and the utility client. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Requirements

• Degree in Engineering, Economics, or Business is required, Master’s degree is preferred.
• Minimum of 5 years experience in energy-efficiency or a related field required.
• 3 years of direct supervisory experience
• Ability to work in a fast paced environment, manage multiple projects and collaborate with cross functional teams under tight deadlines
• Excellent writing, interpersonal, presentation, and analytical skills
• Experience integrating software products into service offerings
• Fluency in both English and Spanish is required (written and verbal)
• Interest in sustainability and passionate about making a meaningful impact on the environment.

Nice To Haves

• Excellent communication, organization, and project management skills.
• Client-centered and customer service-focused.
• Ability and experience in short and long-range planning and strategy.
• Technical acumen regarding residential & business energy use and/or building science.
• Detail oriented with the ability to multi-task and self-direct your work.
• Proficient in establishing job and work process flows.
• Positive, action-oriented attitude showing initiative and creativity.
• Exceptional problem-solving skills.

Responsibilities

• Delivers successful energy efficiency programs to utility client(s) per contract terms and program budgets.
• Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time.
• Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics.
• Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams.
• Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues.
• Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs.
• Other duties as assigned.

Benefits

• three weeks of paid vacation annually
• paid holidays
• a 401(k) retirement plan with employer match
• medical, dental and vision coverage
• parental leave
• an employee assistance program
• commuter benefits
• additional supplemental offerings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level