Solution Consultant - Scientific & Lab Informatics
About The Position
Zifo is seeking a Solution Consultant to work at the intersection of business strategy, science, and technology, helping life sciences, biotech, and pharmaceutical organizations gain more value from scientific and operational data and systems. The role calls for expertise in scientific informatics, product management, technical business analysis, and change management. The consultant partners with scientific stakeholders, IT teams, and business leaders to define product vision, design high-value solutions, and support successful adoption. Acting as a trusted advisor, the consultant shapes solutions that accelerate scientific processes, improve decision-making, and deliver measurable value. The position focuses on establishing lab informatics strategy and roadmaps, modernizing systems and connected lab environments, and translating scientific, technical, and operational needs into scalable solutions. It also includes solution architecture and hands-on implementation, change management, stakeholder engagement, and driving adoption and business outcomes.
Requirements
- Bachelor’s or Master’s degree, or equivalent, in Life Sciences or a related field.
- Experience in pharmaceutical, biotechnology, or broader life sciences environments, with a strong understanding of end-to-end drug development processes and the scientific and operational ecosystems that support them.
- Exceptional communication skills, including experience leading successful cross-functional initiatives and managing stakeholders at multiple levels.
- Demonstrated ownership of the success of client engagements.
- Demonstrated experience in product management, business analysis, and/or informatics strategy roles.
- Proven experience with laboratory informatics systems such as LIMS, ELN, or scientific data platforms.
Nice To Haves
- Familiarity with Agile methodologies and SDLC processes.
- Willingness to travel or relocate based on project or business needs.
- Strategic, big-picture thinking combined with the ability to execute effectively at a detailed level.
- Collaborative approach and ability to work across diverse, cross-functional teams.
- Adaptability and comfort navigating ambiguity.
- Proactive, self-driven, and results-oriented approach.
Responsibilities
- Establish and drive customers’ lab informatics vision and product roadmap, aligning initiatives with scientific and business outcomes and providing oversight for strategic consistency.
- Define success metrics and KPIs aligned with business value.
- Lead system modernization and digital transformation initiatives to accelerate scientific productivity, maximize data value, and integrate systems and platforms across connected lab environments, thoughtfully incorporating emerging technologies such as AI.
- Partner with stakeholders to understand scientific, technical, and operational needs and translate them into scalable, high-impact solutions.
- Design solution architectures and workflows and remain hands-on in implementation to improve efficiency, usability, and solution quality.
- Lead change management initiatives and drive adoption outcomes, conducting gap analyses to assess organizational readiness and establish scalable mitigation strategies.
- Build trusted relationships with customer stakeholders, acting as a strategic advisor to shape solutions and influence decision-making.
- Anticipate and identify customer challenges, clarify complex problems, and act decisively to resolve them.
Benefits
- Accrued vacation
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company matching
- Life insurance
- Flexible spending accounts
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What This Job Offers
Job Type
Full-time
