Solution Consultant

Lighthouse Document Technologies Inc • Remote, Remote, US, Remote

1d • Remote

About The Position

Solution Consultants in the AI & Analytics group are specialists focused on managing the application of our proprietary and third-party predictive AI and GenAI solutions for specific litigations and investigations. They also play a key role in designing and refining enterprise analytics programs for our corporate clients. As part of an innovation-focused team, Lighthouse AI & Analytics consultants play a pivotal role in articulating and prioritizing the requirements for the next wave of our proprietary tools, and also play a central role in validating functionality of new tools once developed. This role is both highly consultative and highly process/tech-oriented requiring a deep knowledge of discovery workflows and requirements, and high literacy with respect to the state-of-the-art in discovery review and analytics technology.

Requirements

• Minimum 5 years litigation or eDiscovery industry experience required
• Minimum 3 years advanced analytics in eDiscovery required, to include advising on prioritization, coverage, and cutoff on TAR 1.0 and TAR 2.0 (CAL)
• Prior in-house corporate legal, law firm legal staff or eDiscovery vendor experience required
• Excellent knowledge of eDiscovery technology, including key applications and programs such as Relativity Analytics, Relativity aiR, Reveal (Brainspace), or comparable analytics platforms
• Excellent knowledge of litigation support and legal discovery process and concepts
• Proven success and desire to consult with clients/internal departments, projecting expertise and solving day-to-day challenges as well as strategic challenges
• Excellent written and oral communication skills with clients and internal staff (demonstrated both in relaxed atmosphere and under pressure)
• Client-focused mindset with a consultative, solutions-oriented approach and strong executive presence
• Proven ability to manage competing priorities and operate effectively in fast-paced, high-pressure environments

Nice To Haves

• Advanced degree preferred in relevant discipline (law, technology, statistics)
• Experience leading complex projects and managing multidisciplinary teams from other departments preferred

Responsibilities

• Leading client-facing scoping and implementation on projects leveraging predictive AI, GenAI, and/or structured analytics.
• Serve as a consultative partner to clients, advising on the design, application, and validation of AI & Analytics solutions aligned to matter and business objectives.
• Partnering with clients to ensure requirements remain current across the lifecycle of the engagement and (re)aligning development approach to those requirements.
• Meticulous data tracking, statistical validation design and implementation, and metrics reporting to support the transparency and accountability of algorithmic discovery reviews.
• Coordination with support and technical teams across the organization to ensure we are leveraging the full suite of LH capabilities to provide best-in-class support and value to our clients.
• Tracking and escalating project risk concerns up the chain as necessary.
• Providing end-of-project metrics to inform ROI analyses and quarterly business reviews.
• Capturing and synthesizing client and project insights to inform continuous improvement of AI & Analytics methodologies, processes, and technology.
• Implementing and updating AI & Analytics training curriculum (composed of a suite of documentation, simulation activities, and evaluation) for new members of the team or secondees from other groups who are supporting AI & Analytics workflows.
• Providing requirements analysis and user validation input to our product development teams.
• Collaborating with marketing, client success, and sales on client-facing overviews of Lighthouse AI & Analytics solutions.

Benefits

• medical
• dental
• vision
• 401k with company match
• Life & AD&D
• short and long-term disability
• telemedicine
• wellness plans
• Flexible PTO
• paid volunteer days
• accident insurance
• hospitalization insurance
• critical illness plans
• pet insurance
• annual bonus or incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree