Solution Consultant-Continuous Improvement & Automation

Caterpillar Inc. • Nashville, TN

1d • $118,860 - $190,176 • Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About Cat Financial Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial. Role Definition Partners with business stakeholders to identify, design, and implement technology-enabled solutions that enhance processes, automate reporting, and scale AI-driven capabilities. Translates business needs into scalable digital solutions aligned with enterprise strategy, driving efficiency, standardization, and data-driven decision-making.

Requirements

• Degree or equivalent experience desired
• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Level Extensive Experience: Evaluates and makes contributions to best practices. Processes large quantities of detailed information with high levels of accuracy. Productively balances speed and accuracy. Implements a variety of cross-checking approaches and mechanisms. Demonstrates expertise in quality assurance tools, techniques, and standards. Employs techniques for motivating employees to meet or exceed accuracy goals.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Extensive Experience: Reviews others' writing or presentations and provides feedback and coaching. Adapts documents and presentations for the intended audience. Demonstrates both empathy and assertiveness when communicating a need or defending a position. Communicates well downward, upward, and outward. Employs appropriate methods of persuasion when soliciting agreement. Maintains focus on the topic at hand.
• Business Data Analysis: Knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements. Level Extensive Experience: Sets standards for business data analysis tools and techniques, advises on their application, and ensures compliance. Provides solutions to data requirements in the business data analysis process. Directs the implementation of business data collection processes and educates junior employees on new data sources. Evaluates the quality of business data collected and the effectiveness of data analysis methods. Oversees the use of business data analysis software and troubleshoots for common errors. Suggests conclusions with results drawn from business data analysis.
• Business Assessment: Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications. Level Working Knowledge: Applies tools and techniques for gathering business requirements. Defines the activities, deliverables, and tools of a business assessment process. Documents best practices and techniques for assessing application opportunities. Participates in conducting and documenting business assessments. Participates in the preparation of risk assessment and benefits analysis.
• Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. Level Extensive Knowledge: Follows policies, practices and standards for determining functional and informational requirements. Confirms deliverables associated with requirements analysis. Communicates with customers and users to elicit and gather client requirements. Participates in the preparation of detailed documentation and requirements. Utilizes specific organizational methods, tools and techniques for requirements analysis.
• Technical Writing/Documentation: Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes and applications. Level Working Knowledge: Implements technical documentation standards, guidelines and best practices. Prepares written text and layout of materials according to required outlines and specifications. Completes and maintains technical reference documents. Uses the major features, functions and facilities of an automated documentation tool. Coordinates and constantly updates system operations, installations, service manuals, and help documents.
• Product Design and Development: Knowledge of product features; ability to design, build, and develop a new product, technology, or service from concept through to production. Level Working Knowledge: Communicates with professionals to understand various requirements of product design. Uses automated tools to design or modify the design of a product. Assists in building a complex prototype of product.
• Research Analysis: Knowledge of the concepts, methodologies and methods of research analysis; ability to locate, interpret and evaluate research findings compiled and documented by others. Level Extensive Experience: Interprets new findings and analyzes their validity. Advises on advanced research analysis methods. Evaluates research analysis best practices within the industry. Analyzes published research reports and their possible implications. Implements research analysis standards within the organization. Controls the quality of research analysis.

Responsibilities

• Designing and implementing technology solutions that automate reporting processes and improve data accessibility, leveraging AI, advanced analytics, and modern reporting platforms.
• Partnering with GPO and technical teams to gather requirements, define solution architecture, and ensure alignment to enterprise strategy, including digital acceleration and process transformation initiatives.
• Driving automation and AI adoption by identifying high-value use cases, developing scalable solutions, and enabling self-service reporting capabilities across the organization.
• Supporting the transformation of reporting processes by transitioning from manual, fragmented workflows to standardized, technology-enabled solutions that improve efficiency and reduce cycle time.
• Aligning solutions to strategic pillars by enhancing customer insights, advancing digital and automation capabilities, and enabling new ways of working through streamlined processes and tools.
• Developing technical documentation, solution designs, and user guidance to support adoption, scalability, and long-term sustainability of implemented solutions.
• Monitoring solution performance, gathering user feedback, and continuously improving tools and processes to increase effectiveness and business value.

Benefits

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed