Solution Architect - Talon One

Stitch Consulting Services, Inc.

6d • Hybrid

About The Position

As a Solution Architect specializing in Talon.One, you’ll be Stitch’s go-to expert for designing and implementing Talon.One’s promotion, loyalty, and incentives engine for enterprise brands. You’ll own the work end to end, from technical discovery through Application and campaign architecture, integration design, QA, cutover, and enablement, often leading full migrations off legacy loyalty and promotion platforms. Because Talon.One sits alongside Braze in our clients’ stacks, you’ll also learn Braze and connect incentive logic to personalized messaging across every channel.

Requirements

• Deep hands-on experience configuring Talon.One Applications, campaigns, Rule Builder conditions and effects, custom attributes, and loyalty programs in complex enterprise ecosystems
• Strong working knowledge of the Talon.One Integration and Management APIs, SDKs, and webhooks
• Strong system integration skills (REST APIs, SDKs, JSON, webhooks), with experience connecting Talon.One to Braze, commerce platforms, POS systems, CDPs, and data warehouses
• Proven ability to design and implement scalable, real-time customer session and event workflows
• Experience migrating clients from legacy loyalty or promotion platforms, including QA and cutover planning
• Excellent strategic and technical thinking, with the ability to design holistic solutions that align with client objectives
• 5+ years of experience with promotion engines, loyalty platforms, or marketing technology, including 2+ years of hands-on Talon.One implementation experience (strongly preferred)
• Experience in consulting, agency, or client-facing professional services environments
• Ability to travel up to 20%

Responsibilities

• Lead requirements gathering and solution design to translate client use cases into Talon.One Applications, campaigns, and rule logic
• Lead full Talon.One deployments, including Application and environment setup, custom attributes and effects, Rule Builder conditions, and campaign templates
• Design and launch programs across the full Talon.One toolkit: coupons, discounts, referrals, bundles, giveaways, achievements, and multi-tier loyalty
• Design integration blueprints that connect the Talon.One Integration and Management APIs with mobile apps, POS systems, eCommerce platforms, Braze, CDPs, data warehouses, and authentication providers
• Architect real-time customer session and event flows so effects are evaluated and returned accurately across every channel
• Configure Talon.One webhooks and outbound integrations to power personalized Braze messaging, like points balances, tier changes, and coupon delivery
• Audit existing Talon.One and legacy loyalty setups and recommend optimizations, including campaign budgets, prioritization, and stacking rules
• Conduct QA and manage the cutover from incumbent platforms to fully operational Talon.One logic
• Partner with client developers to guide integration builds, review SDK implementations, and unlock new Talon.One use cases
• Complete Talon.One enablement to support marketing campaigns and migrations from legacy platforms
• Lead documentation and training, and produce artifacts like deployment blueprints, data catalogs, and attribute maps
• Support change management by advising on new roles, writing job descriptions, and helping interview candidates
• Collaborate with Stitch Business Strategists, PMs, and Lead Architects to deliver client migrations smoothly
• Serve as Stitch’s internal Talon.One subject matter expert through enablement, solution write-ups, and office hours
• Travel occasionally, up to 20%, to client sites for strategic working sessions

Benefits

• Flexible PTO policy
• Paid Sick Time
• Medical, dental, vision, and life insurance
• Monthly tech stipend
• Paid parental leave
• Paid bereavement leave
• Mental well-being support

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed